Watermill Kitchen + Bar Server (Part-Time)

Marcus Hotels & Resorts; Coralville (IA); On-site; USD 14,000 - 21,000; Part time

Benefits offered by this job

Matching 401k & Profit Sharing Options

Bonus Plan

Insurance benefits after 30 days of ft

Healthy culture & work/life balance

Associate discounts for Hyatt & Marcus

Free Marcus Theaters movie tickets

Free & Discounted Meals/Starbucks

Free Parking

Job summary

Watermill Kitchen + Bar, located in Hyatt Regency Coralville, seeks a friendly server for part-time hours. You will take and deliver orders, upsell menu items, and ensure guest satisfaction while maintaining bar and dining area cleanliness.

The role requires English fluency, ability to handle up to 30 lb trays, and prior food and beverage experience. Competitive tips, plus benefits through Marcus Hotels & Resorts, await the right candidate.

Qualifications

• Must read, write and speak English to understand menus and promotions.
• Able to remember and promote menu items.
• Physically able to carry large trays up to 30 lbs.
• Must operate a keyboard and learn POS procedures.

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials.
• Record and repeat orders to guests for accuracy and upsell where possible.
• Input orders into POS and notify kitchen with details.
• Deliver orders and check guest satisfaction; refill beverages as needed.
• Present dessert menus and service desserts or specialty coffees on request.
• Collect payments and thank guests, inviting them to return.
• Maintain cleanliness and restock service areas as assigned.

Skills

English proficiency

Menu knowledge

Mobility/physical stamina

POS operation

F&B experience

Tools

POS systems

Job description

Description

Watermill Kitchen + Bar Server (Part-Time)

estled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position

Service of food and/or beverage to our guests at the new Watermill Kitchen + Bar, to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

Perks of the Property

We offer the following a wide array of benefits, including, but not limited to:

• Matching 401k & Profit Sharing Options
• Bonus Plan
• Insurance benefits after 30 days of full-time employment
• Emphasis on healthy culture and work/life balance
• Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
• Free Marcus Theaters movie tickets
• Free & Discounted Meals/Starbucks
• Free Parking

As a Watermill Server, you would:

• Checks station before, during, and after shift for proper set-up and cleanliness.
• Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness, discusses water choices - bottled or tap.
• Records the details of the order from the guests, repeating the order to the guest to check for accuracy. Up sells with each opportunity.
• Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed using course buttons as needed.
• Retrieves orders, ensuring all items are to specifications. Abides by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
• Remove table crumbs and silver as used. Replaces napkin if guest exits from table.
• Replenishes beverages as necessary and checks with guests for overall satisfaction.
• Presents dessert menu and markets and serves upon request any dessert items or specialty coffees.
• Presents the check to guests promptly.
• Collect payment for check, always thank guest and invite them to return.
• Performs all assigned side work to include replenishing condiments and restocking service areas.
• Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Folds napkins at the beginning and end of shift.
• Stock all areas with ice and linen at beginning and end of shift.
• Transport spoiled linens at the end of the shift.
• Assist host(ess) when needed in regards to greeting guest, taking and retrieving coats and answering telephones.
• Polish glassware and silverware.
• Restock wines at end of shift.
• Maintain cleanliness, sanitation, and personal hygiene.
• Perform other duties as assigned.

We are looking for our next amazing associate, who will have:

• Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.
• Prior food and beverage experience required. Prior hospitality experience preferred.
• Ability to maintain appropriate uniform guidelines.
• Ability to learn wine varieties, vintage and labels.
• Ability to learn 5 tiers of liquor, cordials, and appropriate glassware.
• Ability to maintain standards of service, cycle of service and all departmental standards.
• Knowledge of proper etiquette.

Compensation

$10/hour + tips

We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.