Water Valet - Spring Dance Hot Tubs

Leslie’s Poolmart, Inc.; Jamison (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hot tub sector is seeking a dedicated technician to join their service team. This role involves ensuring the highest standards of customer service while maintaining and servicing spa products for both residential and commercial clients. You will be responsible for testing water quality, performing preventative maintenance, and providing expert recommendations to customers. If you are passionate about delivering quality service and have a knack for technical maintenance, this is an exciting opportunity to be part of a company with a rich history in the industry. Join a team that values integrity and excellence in every interaction!

Qualifications

• High school diploma required; previous spa technician experience preferred.
• Knowledge of spa chemicals and maintenance methods is essential.

Responsibilities

• Maintain customer water quality through testing and treatment.
• Perform preventative maintenance and repairs on spa equipment.
• Provide superior customer service and maintain records of activities.

Skills

Customer Service

Communication Skills

Spa Maintenance

Problem Solving

Ability to Lift Heavy Equipment

Education

High School Diploma

Tools

Spa Vacuum Cleaners

Telescopic Pole

Job description

Spring Dance Hot Tubs is committed to excellence and integrity with over 25 years of experience in the hot tub industry. We became a part of Leslie's family in June 2022. At Spring Dance Hot Tubs, we’re proud to be the oldest exclusive hot tub dealer in the Philadelphia, PA region. We are known for selling hot tubs, swim spas, saunas, and backyard accessories. Our Service and Water Vallet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.

Job Overview:

The maintenance and servicing of clients' water both residentially and commercially. Interact with customers providing service, recommendations, and general guidance. Provide superior customer service along with quality workmanship to every customer.

Responsibilities:

• Maintain the highest standards in customer service, display professional and ethical conduct, and possess sound verbal and written communication abilities.
• Maintain a well-groomed appearance at all times.
• Understand and comply with all Company directives and policies, including safe driving and workplace habits.
• Maintain customer’s water through testing, ensuring appropriate chlorine and pH levels.
• Perform preventative maintenance such as cleaning/replacing filters, bulbs in underwater light fittings, and other necessary tasks.
• Drain and refill hot tubs and swim spas.
• Maintain a stocked inventory of equipment, chemicals, and other vital supplies.
• Use spa vacuum cleaners to clean the spa floor.
• Check and repair corrosion, cracks, and leaks in the spa walls or floors.
• Use a telescopic pole with a net to clean and remove leaves or debris.
• May be required to perform deliveries as needed.
• Use and demonstrate best business practices with respect to driving, maintaining, and operating Leslie’s provided company vehicle.
• Maintain manual or automated records of all activities and prepare daily, weekly, and monthly reports.
• Work with the rest of the service team to provide superior customer service to every Leslie’s customer.

Qualifications:

• High school diploma.
• Previous experience as a spa technician preferred.
• Knowledge of proper spa cleaning and maintenance methods.
• Extensive knowledge of spa chemicals and their properties.
• Ability to lift heavy equipment.
• Ability to work in harsh weather conditions.
• Ability to operate vehicles to transport various types of materials and equipment.