Water Utility Operations Lead - OOR & Compliance

NW Natural; Washington (District of Columbia); On-site; USD 71,000 - 109,000; Full time

Benefits offered by this job

Health & Wellness benefits

Work-life balance

Tuition reimbursement

Job summary

NW Natural Water in Coupeville, WA is seeking an Operations Supervisor 1 or 2 to lead the safe, compliant operation of water and wastewater systems. The role provides technical direction to field crews, ensuring water quality, regulatory compliance, and reliable service.

Operations Supervisor 2 can serve as Operator of Record, with responsibility for compliance with Washington DOH and SMA certifications. The position emphasizes leadership, safety, and emergency response readiness, including

Qualifications

• Valid driver's license and clean driving record.
• Must meet Washington regulatory requirements for Operator of Record.
• SMA certification requirements: WDM 2, WTPO 2, CCS minimum.

Responsibilities

• Schedule and oversee daily work of field operators and technicians.
• Ensure service levels and project objectives are achieved.
• Provide coaching, training, and performance management.
• Maintain operational and regulatory documentation.
• Coordinate after-hours emergency response and dispatch.
• Support regulatory inspections and audits.

Skills

Regulatory compliance leadership

Team leadership

Operational oversight

Emergency response coordination

Safety culture

Stakeholder communication

Job description

NW Natural Water in Coupeville, WA is seeking an Operations Supervisor 1 or 2 to lead the safe, compliant operation of water and wastewater systems. The role provides technical direction to field crews, ensuring water quality, regulatory compliance, and reliable service.

Operations Supervisor 2 can serve as Operator of Record, with responsibility for compliance with Washington DOH and SMA certifications. The position emphasizes leadership, safety, and emergency response readiness, including