Water Utility General Manager: Strategic Leader

MRA - The Management Association; City of Pewaukee (WI); On-site; USD 144,000 - 215,000; Full time

Benefits offered by this job

Defined benefit pension plan

457(b) deferred compensation plan

Job summary

The Waukesha Water Utility seeks an experienced Water Utility General Manager to lead the organization and deliver safe, reliable water service to the community. The role reports to the Water Commission and oversees operations, finance, regulatory compliance, and leadership development to ensure long-term sustainability.

This leadership position requires collaboration with city leadership, department heads, staff, customers, and stakeholders, with a focus on strategic direction, performance, and

Qualifications

• Bachelor's degree in a related field
• Minimum 10 years of leadership experience in utility operations
• At least 6 years of senior management or executive leadership experience
• Experience leading organizational change and workforce development
• Experience presenting to governing boards and public stakeholders
• Strong understanding of utility operations and asset management

Responsibilities

• Provide strategic leadership for all water utility functions (operations, engineering, customer service, finance, regulatory compliance, administration)
• Partner with the Water Commission to establish policies and long-term goals
• Lead and develop a high-performing team with accountability, safety, service, and continuous improvement
• Oversee annual operating and capital budgets, financial planning, and resource allocation
• Direct infrastructure planning, asset management, and capital improvement programs
• Ensure compliance with federal, state, and local regulations governing public water systems
• Represent the Utility before the Water Commission, City Council, regulatory agencies, and community organizations
• Address customer concerns and maintain relationships with stakeholders
• Maintain visible leadership across the organization and engage with Utility staff
• Evaluate emerging technologies and opportunities to support sustainability and efficiency

Skills

Leadership

Budgeting

Regulatory compliance

Infrastructure planning

Asset management

Workforce development

Stakeholder engagement

Board presentations

Education

Bachelor's degree

Job description

The Waukesha Water Utility seeks an experienced Water Utility General Manager to lead the organization and deliver safe, reliable water service to the community. The role reports to the Water Commission and oversees operations, finance, regulatory compliance, and leadership development to ensure long-term sustainability.

This leadership position requires collaboration with city leadership, department heads, staff, customers, and stakeholders, with a focus on strategic direction, performance, and