Water Treatment Technician

Carroll Water Systems, Inc.; Dover (DE); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid time off and holidays

Overtime opportunities

Paid training and certification

Job summary

Carroll Water in Dover, DE, seeks a dependable Water Treatment Technician to install, service, and maintain residential and commercial water treatment systems. This full-time, hands-on role emphasizes problem solving and customer satisfaction.

You'll diagnose and service softeners, RO systems, and filtration units, document work, and clearly explain findings to customers. Travel to client sites in the service area is required, with occasional weekend or on-call rotations.

Qualifications

• Strong communication and customer service skills.
• Ability to diagnose and troubleshoot mechanical or plumbing-related systems.
• Knowledge of water treatment, plumbing, or a related field preferred.
• Ability to safely use hand tools, power tools, and equipment.
• Valid driver’s license and ability to meet company driving and insurance requirements.
• Willingness to participate in weekend or on-call rotations as needed.
• Ability to travel to customer locations throughout the service area.

Responsibilities

• Install, diagnose, troubleshoot, and service water softeners, acid neutralizers, reverse osmosis systems, filtration systems, and related equipment.
• Explain service findings and system operation to customers clearly and professionally.
• Accurately document work performed, customer interactions, and system performance.
• Assist with training and mentoring apprentices and helpers.
• Load, transport, and maintain tools, equipment, and materials.
• Maintain clean, organized job sites and follow company safety procedures.
• Perform other related duties as assigned.

Skills

Communication

Customer service

Diagnostics

Troubleshooting

Tool use

Job description

Brief Description

Water Treatment Technician

Carroll Water

Schedule: Full-Time
Pay: Based on experience
Build a Career in a Skilled Trade
Carroll Water is a family-owned company with over 40 years of experience providing water well and water treatment solutions. We are seeking a dependable Water Treatment Technician to install, service, and maintain residential and commercial water treatment systems.
If you enjoy hands-on work, solving problems, and helping customers, we encourage you to apply.

What You’ll Do

• Install, diagnose, troubleshoot, and service water softeners, acid neutralizers, reverse osmosis systems, filtration systems, and related equipment.
• Explain service findings and system operation to customers clearly and professionally.
• Accurately document work performed, customer interactions, and system performance.
• Assist with training and mentoring apprentices and helpers.
• Load, transport, and maintain tools, equipment, and materials.
• Maintain clean, organized job sites and follow company safety procedures.
• Perform other related duties as assigned.

Qualifications

• Strong communication and customer service skills
• Ability to diagnose and troubleshoot mechanical or plumbing-related systems
• Knowledge of water treatment, plumbing, or a related field preferred
• Ability to safely use hand tools, power tools, and equipment
• Valid driver’s license and ability to meet company driving and insurance requirements
• Willingness to participate in weekend or on-call rotations as needed
• Ability to travel to customer locations throughout the service area

What We Offer

• Competitive compensation based on experience
• Overtime opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life and AD&D insurance
• Paid time off and holidays
• Paid training and certification opportunities
• Stable, year-round work
• A supportive, team-oriented environment

Physical Requirements and Work Environment

This field-based position involves working at residential and commercial properties in varying weather and environmental conditions. Essential duties require the ability to:

• Lift, carry, and move tools and equipment weighing up to approximately 50 pounds.
• Stand, walk, bend, and kneel for extended periods.
• Use hands and arms to install equipment, make repairs, and operate tools.
• Work in confined spaces and varying job-site conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Employment Requirements

Offers of employment are contingent upon successful completion of background and motor vehicle record checks in accordance with applicable laws.
Employees must maintain a valid driver’s license, meet company driving standards, and remain insurable under the company’s vehicle insurance policy.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.