Water Treatment Technician

Carroll Water Systems, Inc.; Cockeysville (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Overtime

Medical insurance

401(k) with company match

Life and AD&D insurance

Paid time off and holidays

Training and certification

Job summary

Carroll Water Systems, Inc. seeks a Water Treatment Technician to support installation, service, and maintenance of residential and commercial water systems. The role centers on diagnosing and repairing water softeners, RO systems, acid neutralizers, and filtration units while engaging customers professionally.

You will document calls, assist with training apprentices, transport tools, and uphold a safe, organized work site. OSHA-like safety and valid driver's license required.

Qualifications

• Strong communication and customer service skills.
• Ability to diagnose and troubleshoot mechanical or plumbing-related systems.
• Knowledge of water treatment, plumbing, or related field preferred.
• Ability to safely use tools and equipment.
• Valid driver’s license and ability to meet company driving/insurance requirements.
• Willingness to participate in weekend or on-call rotation as needed.
• Ability to travel to job sites within the service area.

Responsibilities

• Diagnose, troubleshoot, and service water treatment systems (water softeners, RO, acid neutralizers, filtration).
• Interact with customers in a professional, service-oriented manner.
• Document service calls, customer interactions, and system performance.
• Assist with training and mentoring apprentices or helpers.
• Load, transport, and maintain tools, equipment, and materials.
• Maintain a clean and safe work environment.
• Perform additional duties as assigned.

Skills

Communication skills

Customer service

Diagnosis & troubleshooting

Travel willingness

Driver's license

Job description

Build a Career in a Skilled Trade

Are you looking for a hands-on career where you can stay active, solve problems, and work directly with customers?

Brief Description Company: Caroll Water Title: Water Treatment Technician Pay: (DOE) Schedule: Full-time position Build a Career in a Skilled Trade Are you looking for a hands-on career where you can stay active, solve problems, and work directly with customers? Carroll Water is a family-owned company with over 40 years of experience providing water well and water treatment solutions. We are seeking a Water Treatment Technician to support installation, service, and maintenance of residential and commercial systems.

What You’ll Do

• Diagnose, troubleshoot, and service water treatment systems, including:
  • Water softeners
  • Acid neutralizers
  • Reverse osmosis (RO) systems
  • Filtration systems and related equipment
• Interact with customers in a professional, service-oriented manner
• Document service calls, customer interactions, and system performance
• Assist with training and mentoring apprentices or helpers
• Load, transport, and maintain tools, equipment, and materials
• Maintain a clean and safe work environment
• Perform additional duties as assigned

What We Offer

• Competitive compensation (based on experience)
• Overtime opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life and AD&D insurance
• Paid time off and holidays
• Paid training and certification opportunities
• Stable, year-round work
• Supportive, team-oriented environment

Qualifications

• Strong communication and customer service skills
• Ability to diagnose and troubleshoot mechanical or plumbing-related systems
• Knowledge of water treatment, plumbing, or related field preferred
• Ability to safely use tools and equipment
• Valid driver’s license and ability to meet company driving/insurance requirements
• Willingness to participate in weekend or on-call rotation as needed
• Ability to travel to job sites within the service area

Driving & Motor Vehicle Record Requirement

This position requires regular driving as part of job duties. Employment is contingent upon:

• Maintaining a valid driver’s license
• Meeting the Company’s driving and motor vehicle record (MVR) standards
• Remaining insurable under the Company’s insurance policy

The Company reserves the right to take appropriate action, up to and including termination, if driving requirements are not met.

Physical Requirements

• Ability to lift, carry, and move equipment (up to approximately 50 lbs)
• Ability to stand, walk, bend, kneel, and remain active for extended periods
• Ability to use hands and arms for installation, repair, and tool operation
• Ability to work in confined spaces and varying environmental conditions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

• Field-based role at residential, commercial, and job site locations
• Exposure to varying weather and environmental conditions

Contingencies of Employment

Offers of employment are contingent upon successful completion of a background check, in accordance with applicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Maryland, Pennsylvania, and Virginia laws.