Water Treatment Field Technician — Customer Solutions

McEnearnery Business Machines Ltd; California (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

ANSA McAL Chemicals Limited seeks a Water Treatment Service Technician to support customer operations and optimize water systems. You will work on-site with clients to test, diagnose, install, and calibrate equipment, while documenting results and training customers on safe practices.

The role emphasizes strong technical knowledge, problem solving, and effective communication to build trusted customer relationships and ensure regulatory compliance.

Qualifications

• Diploma or equivalent in electrical/tech discipline with water treatment exposure.
• Experience in technical service or field support is required.
• Certifications in health and safety are a plus.

Responsibilities

• Conduct on-site testing, monitoring, and analysis of water treatment systems.
• Diagnose system performance issues and implement corrective actions.
• Install, maintain, and calibrate water treatment equipment.
• Document service activities and testing results.
• Train customers on safe handling of water treatment products.
• Respond to customer inquiries and service requests promptly.
• Collaborate with Technical Sales to create customer solutions.
• Build strong relationships and ensure safety/compliance.
• Identify opportunities to improve customer operations.

Skills

Water treatment systems

Customer service

Troubleshooting

CRM (D365)

Communication

MS Office

Independent work

Education

EEET or equivalent

Health and Safety certification asset

Tools

D365 CRM

Microsoft Office

Job description

ANSA McAL Chemicals Limited seeks a Water Treatment Service Technician to support customer operations and optimize water systems. You will work on-site with clients to test, diagnose, install, and calibrate equipment, while documenting results and training customers on safe practices.

The role emphasizes strong technical knowledge, problem solving, and effective communication to build trusted customer relationships and ensure regulatory compliance.