Water Treatment Field Service Technician

Consolidated-Water-Group,-LL; North Charleston (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Commission plan

Generous benefits package

Health, dental, vision insurance

401k

Paid time off

Life insurance

Job summary

Culligan is seeking field service technicians with a customer-first mindset in North Charleston, SC. Training will be provided for mechanical aptitude and ongoing learning.

The role covers service on water treatment equipment for residential and commercial customers. You will operate a company vehicle, complete service orders, diagnose issues, present options to customers, collect payments, and handle basic installations.

Qualifications

• High school diploma or equivalent.
• Must know the local city area where you would be working.
• Excellent interpersonal and written/verbal communication skills.
• Valid driver’s license

Responsibilities

• Safe operation of a Company vehicle in compliance with state and federal laws.
• Follow established safety procedures.
• Complete scheduled service orders daily.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present options to the consumer.
• Represent Culligan through direct interaction with customers and communicate equipment status with solutions.
• Collect payments upon completion of services; assist with receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Skills

Interpersonal communication

Customer service

Mechanical aptitude

Education

High School Diploma or equivalent

Tools

Driver's License Non-CDL

Job description

Job Details

Posting Details

• Posted on November 3, 2026

Locations

• North Charleston, SC 29418, USA
• Operations
• Full-Time
• Requisition #: WATER008739

Description

Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians. Mechanical service experience is helpful, but we will train the right person. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package.

Principal Duties and Responsibilities include but are not limited to:

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Complete scheduled service orders daily.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan thought direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services. Assist with collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Minimum Requirements:

• High school diploma or equivalent,
• Knowledge of the city area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license

Essential Functions:

• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Kneel/bend for extended periods of time

Opportunities associated with position:

The service tech position allows for the ability to work independently and spend most of your time in the field with customers. The commission plan provides the ability to earn additional income. More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement. We offer full benefits, health, dental, vision, 401k, paid time off, and life insurance.

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial, and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support, and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

#LI-AC1

Qualifications

Behaviors

Team Player : Works well as a member of a group

Education

Required

High School or better.

Experience

Preferred

1 year: Plumbing

Licenses & Certifications

Required

Drivers License Non-CDL

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.