Field Service Technician

Culligan By WaterCo; Ocala (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health

Dental

Vision

401k

Paid time off

Life insurance

Job summary

Culligan By WaterCo is seeking field service technicians to service residential and commercial water treatment systems. Training is provided for candidates with mechanical or plumbing interest, and the role offers a commission plan along with a generous benefits package.

You should be dependable, organized, and possess strong communication skills to interact with customers in the field. Responsibilities include safe vehicle operation, completing service orders, diagnosing equipment, presenting

Qualifications

• Must have strong interpersonal and written/verbal communication skills.
• Mechanical or plumbing service experience is helpful but training provided.
• Must be dependable, organized and willing to learn on an ongoing basis.

Responsibilities

• Operate company vehicle safely in compliance with laws.
• Follow safety procedures and complete scheduled service orders daily.
• Diagnose residential and commercial water treatment equipment and resolve issues.
• Identify and present additional services to customers.
• Communicate status and solutions to customers.
• Handle payments and assist with receivables collection.
• Install and remove water treatment equipment.
• Complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for equipment.

Skills

Interpersonal & communication skills

Mechanical aptitude

Dependable & organized

Education

High school diploma or equivalent

Job description

Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians. Mechanical or plumbing service experience is helpful, but we will train the right person. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package.

Principal Duties and Responsibilities include but are not limited to

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Complete scheduled service orders daily.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan thought direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services. Assist with collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Minimum Requirements

• High school diploma or equivalent,
• Knowledge of the city area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license

Essential Functions

• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Kneel/bend for extended periods of time

Opportunities Associated With Position

The service tech position allows for the ability to work independently and spend most of your time in the field with customers. The commission plan provides the ability to earn additional income. More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement. We offer full benefits;

• health
• dental
• vision
• 401k
• paid time off
• life insurance

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial, and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support, and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.