Water Treatment Chemical Service Technician

Garratt Callahan Co; South Bend (IN); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Car allowance ($675/mo)

Medical, dental, vision, life, AD&D, 4

401(k)

Job summary

Garratt-Callahan is seeking a Water Treatment Chemical Service Technician to support sales in South Bend, IN. This role includes testing, customer support, and collaboration with Territory Managers to grow the customer base in Northern Indiana and Southern Michigan.

First year compensation ranges from $65,000 to $80,000 depending on experience, with a $675 monthly car allowance, comprehensive benefits, and ongoing training. A clear career path into sales is described.

Qualifications

• Technical degree in the listed fields is required or strongly preferred.
• Nice to have backgrounds: lab experience, field service, plumbing, pipe fitting, welding, HVAC, electric.
• One-year technical sales or internship related to water treatment chemicals is preferred; training and mentoring available.

Responsibilities

• Solve customers' water problems.
• Treat industrial boilers and cooling towers to keep energy efficient and environmentally friendly.
• Perform detailed water testing & analyses at Data Centers, Industrial sites, Manufacturers, Food Processors, Medical Centers, and Commercial Buildings.
• Help sell Garratt-Callahan's proprietary chemical blends, equipment, & monitoring technology.
• Passivation of stainless steel in industrial water treatment systems.
• Help sell corrosion & scale inhibitors, coagulants, flocculants, biocides, bio-augmentation, feed & monitoring equipment, water management plans, reverse osmosis products.
• Help sell Water Safety Programs.
• Keep our existing customers happy.

Education

Technical degree in Chemistry, Chemical Engineering, Biology, Mechanical Engineering, Environmental Engineering, Paper Science, or Water Resources

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $65,000.00 To $80,000.00 Annually

2026 YTD Sales are at an all-Time Record Levels !

Water Treatment Chemical Service Technician—South Bend, Indiana

Garratt-Callahan ( www.garrattcallahan.com ) is family friendly, profitable, stable, and fiercely private. No layoffs in 120 years. No ownership changes in 120 years. Haven't changed our commission plan in 30 years. 80 straight years of profitability. We have operations in every state in the USA.

Chemical Service Technicians are responsible for sales support by maintaining the existing customer base in South Bend, Northern Indiana, and Southern Michigan. Perform water treatment tests at the existing customers. With the freedom of working from your home, you can work and train in a territory alongside veteran Territory Managers. The best place to live is in or very near South Bend.

The career track for a Chemical Service Technician is to train to become a Territory Manager. Territory Managers are eligible for unlimited commission and a year-end bonus.

As a Technical Sales Support/Service Technician, you will receive an industry-competitive salary, expenses, benefits, and a $675 per month car allowance. In addition, ample technical support is provided along with continuous training. Paperwork is kept to a minimum. Compensation is based upon experience and the ability to succeed. $65,000 to $80,000 first year for a qualified candidate.

We hire with a focus that favors the committed employee both in terms of overall compensation and growth opportunities. We have designed our compensation package accordingly. Benefits available include a corporate 401k, health, dental, vision, and life insurance.

Job Responsibilities:

• Solve customers' water problems.
• Treat industrial boilers and cooling towers to keep energy efficient and environmentally friendly.
• Perform detailed water testing & analyses at Data Centers, Industrial sites, Manufacturers, Food Processors, Medical Centers, and Commercial Buildings.
• Help sell Garratt-Callahan's proprietary chemical blends, equipment, & monitoring technology.
• Passivation of stainless steel in industrial water treatment systems.
• Help sell corrosion & scale inhibitors, coagulants, flocculants, biocides, bio-augmentation, feed & monitoring equipment, water management plans, reverse osmosis products.
• Help sell Water Safety Programs.
• Keep our existing customers happy.

Garratt-Callahan is a US based private 120-year-old, nationwide water treatment chemical company. Garratt-Callahan www.garrattcallahan.com treats industrial boilers and cooling towers to keep them energy efficient and environmentally friendly with one of the most advanced product lines in the industry. We are registered to ISO 9001:2015 and sell an industry leading line of “green\" solutions, G-C GreenTech. We are headquartered in Burlingame, California.

G-C is family owned, profitable, and expanding. We have five chemical plants in the USA, technical salespeople in every state, and the Caribbean.

• We offer a competitive benefit package which includes medical, dental, vision, AD&D, LT, and 401k. A monthly car allowance and travel expenses are provided.
• First year compensation is $65,000 to $80,000 depending on experience.
• Advanced training, and a clear career path into sales.
• Family friendly, flexible hours.
• A huge benefit of working for Garratt-Callahan is our stability and low turnover.
• No Layoffs in our 120-year history
• G-C is a profitable company. The last year that G-C did not turn a profit was during World War 2.
• 2025 was a record sales year, and 2026 sales are trending to be even better.

Thank you for considering Garratt-Callahan Company. Garratt-Callahan is an EEO/AAE employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

NOTE: Garratt-Callahan does not sponsor work visas. No recruiters please.

Requirements:

You will be a successful applicant if you have a technical degree such as Chemistry, Chemical Engineering, Biology, Mechanical Engineering, Environmental Engineering, Paper Science, or Water Resources.

Nice to have backgrounds: lab experience, field service, plumbing, pipe fitting, welding, HVAC, electric.

One-year technical sales, or an internship related to water treatment chemicals is preferred, but we are willing to train and mentor. Outside industrial sales experience is a plus. You must live in South Bend or very nearby in Northern Indiana and be familiar with the industrial marketplace of the area.

If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at 650.697.5811. Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process.

When requesting an accommodation, please provide your name, phone, email address, or any other means of contacting you. Provide a brief description of the nature of the requested accommodation. A member of the Human Resources team will then contact you to discuss your request. A request for an accommodation will not affect your opportunities for employment with Garratt-Callahan.

Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants.

Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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