Water Treatment Account Manager

Chem-Aqua, Inc.; New York (NY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Training program

Uncapped income potential

Work-life balance

Job summary

Chem-Aqua, Inc. is seeking an Account Manager to service boiler and cooling water systems on a field basis across our customer base.

You’ll perform water testing, monitoring, calibration, and equipment checks, while scheduling calls and providing actionable solutions to optimize water treatment programs. Ideal candidates bring 3–5 years of field experience, strong relationship skills, CRM proficiency, and the ability to work independently.

Qualifications

• 3–5 years of field experience using mechanical principles.
• Experience in water treatment or related industry is a plus.
• Highly motivated self-starter with ability to build relationships.
• Must pass drug and background check per company requirements.

Responsibilities

• Perform assigned water testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Perform diagnostics on water treatment equipment: reverse osmosis systems, water softeners, and other water treatment/conditioning systems
• Determine system condition, identify malfunctions, and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Maintain customer chemical inventory which may include lifting

Skills

Relationship building

Organized with follow-through

Multi-tasking

CRM proficiency

Valid driver’s license

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

The Account Manager is a field-based position providing hands‑on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical‑feed‑related equipment, and visual inspections of systems when necessary.

Responsibilities:

• Perform assigned water testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
• Determine system condition, identify malfunctions, and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Maintain customer chemical inventory which may include lifting

Requirements:

• Highly motivated, self‑starter with the ability to build relationships
• 3-5 years of work experience in a field using mechanical principles
• Experience in the water treatment or related industry a plus
• Very organized with exceptional follow‑through abilities
• Ability to multi‑task in an active working environment
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in a CRM software or related systems
• Knowledgeable in using a computer, tablet, smart phone, and other work related technology
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
• Work is conducted both indoors and out with varying environmental conditions
• Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)

NCH Corporation offers a full suite of benefits, employee development and recognition programs.