Water Technician II

Shelby County; Westover (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Shelby County Water Department is seeking a field technician to install, read, and maintain water meters and related equipment, while delivering customer service and resolving billing issues. The role supports water service operations and participates in on-call coverage.

Candidates should have a high school diploma, a valid driver’s license, and one year of related utility or construction experience; certification requirements include backflow within the first year.

Qualifications

• High school diploma or equivalent is required.
• Must obtain backflow preventer technician certification within one year.
• Valid driver's license is required.

Responsibilities

• Installs, reads and maintains water meters and related equipment.
• Responds to customer questions, resolves billing disputes and service issues.
• Operates water service and maintenance equipment and performs routine maintenance.
• Shares on-call shift for after-hours customer support and emergencies.
• Maintains inventory and uses work order software for tracking.

Skills

Water distribution equipment

Driver's license

Education

High school diploma or equivalent

Job description

Work involves installation, maintenance and repair of water meters, lines and equipment. This position performs meter readings, customer service, facility maintenance, and operates water service and maintenance equipment. This position also helps with training Technician I employees.

Duties and Responsibilities

• Performs chlorine level and bacteriological sampling and checks.
• Performs pumping station checks.
• Installs water meters and boxes at new construction sites.
• Removes and replaces broken and inoperative water meters.
• Performs water meter readings.
• Handles water line problems and repairs leaking water lines.
• Locates water lines with an electronic line locator for utility companies.
• Organizes and maintains the parts inventory.
• Answers customer questions, resolves complaints and billing disputes.
• Completes work orders and tracks work with work order software.
• Shares an on-call shift for after hour customer support, emergency response.
• Conducts maintenance and groundskeeping at Water Department properties and facilities (treatment plants, master meters, tanks, booster stations, etc.).
• Proficient in the operation of the vacuum excavation and boring equipment.
• Assists with inspecting construction of water infrastructure at times of high demand or in the absence of a Water Services Inspector.
• Capable of operating GPS equipment for mapping of water appurtenances.
• Assists with the training of new employees to learn job responsibilities and the Shelby County Water System.
• Performs all duties in a safe and efficient manner.
• Performs all duties as assigned by supervision.

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Valid driver’s license.
• One year of work experience with materials, equipment related to water distribution, treatment or associated utility and construction materials and practices.
• Must obtain backflow preventer technician certification within one year in this position.

PREFERRED REQUIREMENTS

• One year of related construction equipment.
• A Water Certification by the Alabama Department of Environmental Management.
• Commercial Driver’s License (CDL) Class A or B.
• Continued employment may be contingent upon employee obtaining a CDL license within twelve months of employment.

PHYSICAL DEMANDS

Work is medium to heavy in nature and consists of driving a vehicle and equipment, walking on uneven terrain, standing for periods of 3- 6 hours when working on a main leak, bending, pushing and pulling wrenches at various angles, lifting up to 150 lbs., twisting while using tools (including a weed eater), shoveling and digging, wading in water and mud that can be up to knee deep, carrying objects that weight 20-50 or more pounds and climbing into and out of meter pits to open and close the meter lid.

WORK ENVIRONMENT

Work is primarily performed out of doors and is subject to extremes in weather conditions, wet surroundings, humidity and odors.

EXAMINATIONS

No written or performance examination will be required for this position. Applicants are screened and certified based on an evaluation of their education, training, experience and other requirements as outlined in this Position Announcement and denoted on their Job Application and responses to the Supplemental Questionnaire.

BACKGROUND CHECK

As part of the pre-employment procedure, former supervisors, employers, police and FBI files, plus references provided by the candidates shall be checked as a precaution against obtaining undesirable employees.Reference and background checks may or may not be completed prior to an offer of employment, and the information shall be handled as privileged information available to appointing authorities in considering applicants.

PRE-EMPLOYMENT/POST OFFER DRUG SCREENING

Shelby County is committed to providing and maintaining a drug-free work environment. After receiving a conditional offer of employment, applicants are required to pass a drug test conducted at a test site designated by Shelby County.

PRE-EMPLOYMENT POST OFFER MEDICAL EXAMINATION

As a condition of employment after receiving a job offer for this position applicants are required to pass a physical examination conducted by a licensed physician designated by Shelby County.

Shelby County, Alabama is an Equal Opportunity Employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any other legally protected status.