Water Softener Technician

Willbanks Inc.; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Training

Comprehensive tool packages

401k plans

Holistic health coverage

120 Hours PTO

Job summary

Willbanks Inc. in Texas seeks a Water Softener Technician to maintain, repair, and optimize water softener systems for our clients.

You will monitor operations, perform preventive maintenance, diagnose issues, and coordinate with dispatchers and project managers to keep systems running safely and efficiently. This role requires hands-on technical skills, attention to safety, and the ability to communicate clearly with clients.

Qualifications

• High school diploma or GED required.
• Associates degree in related field preferred or equivalent experience.
• OSHA 10 safety training preferred.
• NBBPVI/ASME boiler certifications preferred.
• 3–5 years of experience with water softeners.
• Experience with Acumatica ERP is a plus.

Responsibilities

• Monitor and control systems to ensure proper functioning, efficiency, and safety.
• Perform regular inspections and preventive maintenance tasks.
• Diagnose and repair malfunctions, leaks, and other issues.
• Communicate updates or issues with clients, PMs, and dispatchers.
• Maintain logs of operations and repairs for regulatory compliance.
• Respond to emergencies to prevent damage and ensure safety.
• Coordinate with maintenance staff and management to plan tasks.

Skills

Water treatment systems

Troubleshooting

Preventive maintenance

Client communication

Education

High school diploma or GED

Associate degree preferred

Tools

Acumatica ERP

Job description

ABOUT THE JOB
Are you looking for a career path that challenges you to unleash your full potential?

Description
ABOUT THE JOB
Are you looking for a career path that challenges you to unleash your full potential?
Look no further than Willbanks, the #1 Boiler Service company in Texas. Our family-owned business values diversity, inclusion, and innovation that creates a work environment promoting forward-thinking and creativity. Our people are what make us great and sets us apart from our competition.
MISSION OF THE POSITION
The Water Softener Technician plays a crucial role in the operation, maintenance, and repair of Water Softeners and related equipment. This position is responsible for ensuring the safe and efficient functioning of systems. Water Softener Technician are skilled professionals who perform maintenance tasks, troubleshoot issues, and make necessary repairs to keep clients running optimally.
Essential Duties

• Monitor and control systems to ensure proper functioning, efficiency, and safety. This includes adjusting controls, fuel inputs, and water levels to maintain optimal operating conditions.
• Perform regular inspections and preventive maintenance tasks.
• Communicate any order updates or issues with clients, Project Managers, and dispatchers.
• Diagnose and repair malfunctions, leaks, and other issues.
• Adhere to all safety protocols and regulations to ensure the safe operation and prevent accidents.
• Maintain accurate records or logs of operations, maintenance activities, and repairs in compliance with regulatory requirements.
• Identify opportunities to improve efficiency, reduce energy consumption, and minimize operating costs.
• Respond quickly and effectively to emergency situations, such as equipment failures or leaks, to prevent damage and ensure the safety of personnel and the environment.
• Work closely with other maintenance staff, dispatch, engineers, and management to coordinate maintenance schedules, discuss equipment performance, and plan maintenance tasks.
• Stay up-to-date with advancements in related technology and attend relevant training sessions to improve skills and knowledge in the field.
• Stay informed about local, state, and federal regulations related to boiler operations and ensure compliance with all relevant codes and standards.
• Have basic understanding of finned tube equipment, sequence of operations, combustion analysis and some troubleshooting.
• Able to work on basic components and understand the sequence for components.
• Able to work on controls, and some start ups from certain manufacturers

Benefits

• Training
• Comprehensive tool packages
• Competitive compensation packages
• 401k plans
• Holistic health coverage

We Value Work-life Balance & Offer

• Internal functions to get to know your coworkers on a fun level
• 10 paid holidays
• 120 Hours of PTO
• Memberships to professional organizations paid for by the company
• Quarterly Core Value Challenges for cool prizes
• Astros Tickets!

Requirements
EDUCATION

• High school diploma or GED required.
• Associates degree in related field, experience in related field in lieu of degree may be considered, preferred.

CERTIFICATIONS & LICENSES

• OSHA 10 Safety Training preferred.
• National Board of Boiler and Pressure Vessel Inspectors (NBBPVI) Certification preferred.
• American Society of Mechanical Engineers (ASME) Boiler and Pressure Vessel Code Certification preferred.
• Annual Basic Plus Safety
• Environmental Protection Agency (EPA) Section 608 Certification preferred.

Experience

• Three (3) to five (5) years of experience Water Softeners required.
• Certifications are a plus
• Experience with Acumatica ERP a plus
• Worked in a Dispatch environment

OUR CORE VALUES
Think Forward

• What got us here, won’t get us there.
• Challenge the status quo.
• Anticipate.

Lift up

• Encourage.
• Educate and elevate.
• Extend a helping hand.

Do Right

• Do what you say.
• No Bullshit.

Be Great

• Good is the enemy.
• Be the exception.
• Rise above.
• Go beyond.

Bring Passion

• Love what you do.
• Motivate.
• Inspire.
• Have fun.

Improve Today

• Be better.
• Make the world better.