Water Service Technician - Customer-Focused & Skilled

Deep Rock Water Company; Nashville (TN); On-site; USD 33,062; Full time

Job summary

A leading beverage company in Nashville seeks a Service Technician to build relationships with customers and maintain vending machines. The ideal candidate will have exceptional customer service skills and a strong mechanical aptitude. Responsibilities include responding to service calls, performing maintenance, and ensuring cleanliness of vehicles. Candidates should have a valid driver’s license and be able to lift up to 50lbs. This role demands flexibility in working hours, including weekends.

Qualifications

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and ability to use diagnostic tools.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Responsibilities

• Build high impact relationships with customers.
• Perform maintenance, sanitation, repairs and lab sampling on water vending machines.
• Respond to service calls in a timely manner.
• Manage inventory and load equipment parts.
• Conduct daily pre-trip inspection and maintain vehicle cleanliness.
• Collect cash/coins from retail markets and vending locations.
• Act as a brand ambassador providing exceptional customer experiences.

Skills

Customer service skills

Mechanical aptitude

Diagnostic tool usage

Planning and organization

Basic math skills

Problem-solving

Ability to lift 50lbs

Valid Driver’s License

Job description

A leading beverage company in Nashville seeks a Service Technician to build relationships with customers and maintain vending machines. The ideal candidate will have exceptional customer service skills and a strong mechanical aptitude. Responsibilities include responding to service calls, performing maintenance, and ensuring cleanliness of vehicles. Candidates should have a valid driver’s license and be able to lift up to 50lbs. This role demands flexibility in working hours, including weekends.