Water Restoration Technician: Fast, Precise Drying & Repair

ServiceMaster Restoration by Integrity; MIDDLETOWN (OH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Training & development

Job summary

ServiceMaster Restoration by Integrity in Middletown, OH seeks a Water Restoration Technician responsible for inspecting, monitoring and completing drying and restoration tasks on water-damage jobs. You will document notes, photos and forms to support insurance reimbursements and communicate next steps to customers.

The role requires a high school diploma, valid driver's license and strong communication skills.

Qualifications

• Strong verbal and written communication skills.
• Customer service skills and professionalism.
• Experience with mobile software to enter data.
• Ability to read and follow product label usage instructions.
• Punctuality and reliability.

Responsibilities

• Retrieve work orders and ensure materials and equipment are loaded for each job.
• Explain processes and next steps to customers using printed materials or in person.
• Complete assigned jobs per company processes with quality control.
• Perform water damage restoration including extraction, pack-out, demolition as directed by supervisor.
• Report equipment malfunctions or damage to supervisor.
• Inspect completed jobs, obtain customer signatures, and request payments when appropriate.
• Monitor ongoing water jobs and adjust drying plans based on meter readings.
• Communicate issues and daily activities to supervisor and staff.
• Prepare documentation and photos for insurance reimbursements.

Skills

Verbal communication

Written communication

Customer service

Mobile data entry

Time management

Education

High school diploma or equivalent

Job description

ServiceMaster Restoration by Integrity in Middletown, OH seeks a Water Restoration Technician responsible for inspecting, monitoring and completing drying and restoration tasks on water-damage jobs. You will document notes, photos and forms to support insurance reimbursements and communicate next steps to customers.

The role requires a high school diploma, valid driver's license and strong communication skills.