Water Restoration Technician

HighGround; Round Rock (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance 100% Paid by Company

401 K With Company Matching

Life Insurance

Paid Vacation, Sick time and Holidays

Monthly Bonus Incentive

Company Vehicle

Advancement Potential

Ongoing training and guidance

Challenging, engaging environment

Job summary

Dry Force is seeking a Water Restoration Technician for a full-time role in Austin, Texas. You will be responsible for removing and replacing water-damaged materials, operating equipment to dry and restore properties, and supporting reconstruction as needed.

Ideal candidates bring restoration or construction experience, good customer service, and flexibility for overtime. Valid driver’s license and ability to lift 50 lbs are required; IICRC certifications are preferred.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of restoration experience preferred.
• IICRC certifications in water damage or mold remediation preferred.

Responsibilities

• Remove and replace damaged materials and fix water-damaged areas.
• Set up air movers, dehumidifiers, and HEPA air scrubbers to restore property.
• Assess scope and assist with reconstruction services as needed.
• Coordinate with management to ensure client satisfaction.
• Communicate professionally with customers and team members.

Skills

Customer Service

Construction experience

Water damage restoration

Education

High school diploma

Tools

HEPA air scrubbers

Air movers

Dehumidifiers

Job description

Dry Force is hiring a Water Restoration Technician for a full-time position in Austin, Texas.

As a Water Restoration Technician, you will be in charge of removing, replacing and repairing water damaged materials and handling any issues caused by water damage. Our technicians are the face of our organization and the first contact a client has after a traumatic situation, which is why our Water Technicians need to have good customer service and be willing to help others.

Responsibilities

• Handle any issues caused by water damage and remove and replace damaged materials
• Responsible for setting up air movers, dehumidifiers, and HEPA air scrubbers to restore damaged property
• Assess the scope of new construction required and sell Dry Force reconstruction services
• Work closely with the management team to ensure customers are well taken care of
• Communicate in a friendly and professional manner with teammates and customers
• Follow company policies to maintain safety, quality, and a professional image
• Drive a company vehicle to and from job sites while following all state traffic laws and company policies
• Document drying progress using a phone or tablet

Qualifications

• Ability to lift 50 lbs. or more
• High school diploma or equivalent required
• Valid driver’s license
• Must be able to work overtime as needed and some holidays
• IICRC certifications in water damage or mold remediation preferred.
• 1-2 years of Restoration experience preferred
• 2-4 years of Construction experience preferred
• 2-4 years of Customer Service experience preferred
• Speaking English is not a requirement of the position, but you must be eligible to work in the US.

Dry Force opened its doors in 2003 with the mindset that we wanted to help people in one of their greatest times of need. That mindset has helped us grow into the successful organization we are today. Due to that growth, we need honest, hardworking, and committed people to help carry on our tenets of quality, honesty, and service beyond compare. Our benefits include:

• Health Insurance 100% Paid by Company for Employee
• 401 K With Company Matching
• Life Insurance
• Paid Vacation, Sick time and Holidays
• Monthly Bonus Incentive
• Company Vehicle
• Advancement Potential
• Ongoing training, coaching and guidance to help you be the best you can be.
• An exciting environment that challenges you everyday.