Restoration Technician - Water

HighGround; Pflugerville (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Dry Force in Austin, Texas is hiring a Water Technician for a full-time position. You will remove, replace and repair water-damaged materials and handle issues caused by water damage while delivering superior customer service.

As a front-line technician, you will set up air movers, dehumidifiers and HEPA air scrubbers, document progress with a phone or tablet, drive to job sites, and collaborate with management to ensure customer satisfaction while upholding safety and quality standards.

Qualifications

• Able to lift 50 lbs or more.
• High school diploma or equivalent required.
• Valid driver’s license.
• Overtime and some holidays availability.
• IICRC certifications in water damage or mold remediation preferred.
• 1–2 years structural restoration experience preferred.
• 2–4 years construction experience preferred.
• 2–4 years customer service experience preferred.
• Speaking English is not a requirement, but you must be eligible to work in the US.

Responsibilities

• Handle issues caused by water damage and remove and replace damaged materials.
• Set up air movers, dehumidifiers, and HEPA air scrubbers to restore damaged property.
• Assess the scope of new construction required and sell Dry Force reconstruction services.
• Work closely with the management team to ensure customers are well taken care of.
• Communicate in a friendly and professional manner with teammates and customers.
• Follow company policies to maintain safety, quality, and a professional image.
• Drive a company vehicle to and from job sites while following all state traffic laws and company policies.
• Document drying progress using a phone or tablet.

Skills

Customer Service

Safety awareness

Education

High school diploma or equivalent

IICRC certifications in water damage or mold remediation

Tools

Air movers

Dehumidifiers

HEPA air scrubbers

Job description

Dry Force is hiring a Technician for a full-time position in Austin, Texas.

As a Water Technician, you will be in charge of removing, replacing and repairing water damaged materials and handling any issues caused by water damage. Our technicians are the face of our organization and the first contact a client has after a traumatic situation, which is why our Water Technicians need to have good customer service and be willing to help others.

Responsibilities

• Handle any issues caused by water damage and remove and replace damaged materials


• Responsible for setting up air movers, dehumidifiers, and HEPA air scrubbers to restore damaged property


• Assess the scope of new construction required and sell Dry Force reconstruction services


• Work closely with the management team to ensure customers are well taken care of


• Communicate in a friendly and professional manner with teammates and customers


• Follow company policies to maintain safety, quality, and a professional image


• Drive a company vehicle to and from job sites while following all state traffic laws and company policies


• Document drying progress using a phone or tablet

Qualifications

• Ability to lift 50 lbs. or more


• High school diploma or equivalent required


• Valid driver’s license


• Must be able to work overtime as needed and some holidays


• IICRC certifications in water damage or mold remediation preferred.


• 1-2 years of Structural Restoration experience preferred


• 2-4 years of Construction experience preferred


• 2-4 years of Customer Service experience preferred


• Speaking English is not a requirement of the position, but you must be eligible to work in the US.

Dry Force opened its doors in 2003 with the mindset that we wanted to help people in one of their greatest times of need. That mindset has helped us grow into the successful organization we are today. Due to that growth, we need honest, hardworking, and committed people to help carry on our tenets of quality, honesty, and service beyond compare. Our benefits include:

• Health Insurance 100% Paid by Company for Employee


• 401 K With Company Matching


• Life Insurance


• Paid Vacation, Sick time and Holidays


• Monthly Bonus Incentive


• Company Vehicle


• Advancement Potential


• Ongoing training, coaching and guidance to help you be the best you can be.


• An exciting environment that challenges you everyday.