Water Restoration Project Lead & Field Technician

American Restoration; Tucson (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Company vehicle

Cell phone provided

Apparel provided

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Continuing education support

IICRC certification support

Bonus and commission opportunities

Job summary

T&T Cleaning and Restoration in Tucson, AZ is seeking a Water Restoration Sales Technician to join our growing team. This role involves managing water, fire, mold, and asbestos restoration projects, communicating with homeowners, insurance adjusters, and colleagues to ensure top-quality service.

Ideal candidates have at least one year of industry experience, IICRC certifications (WTR/ASD/AMRT), and a strong work ethic.

Qualifications

• Must reside in Arizona with a valid driver’s license.
• Reliable, punctual, and professional in appearance and conduct.
• Strong communication and customer service skills.
• Ability to multitask, prioritize, and work independently.
• Proficiency with smartphones/tablets and restoration software.
• Experience with Xactimate and/or MICA is a plus but not required.
• Construction or mitigation experience preferred.
• IICRC certifications (WTR, ASD, AMRT) strongly preferred – training available.

Responsibilities

• Inspect, lead, and manage water restoration projects from start to finish.
• Supervise and guide field technicians to ensure quality and efficiency.
• Communicate effectively with customers, insurance adjusters, and team members.
• Perform water extraction, equipment setup and monitoring, arrange content handling.
• Collect data, photos, and documentation for each project.
• Maintain company vehicles, tools, and equipment.
• Adhere to safety standards and use proper PPE.
• Participate in on-call and weekend rotation schedules.
• Support the Mitigation Manager with additional tasks as needed.

Skills

IICRC certifications

Communication

Customer service

Construction experience

Restoration software

Tools

Xactimate

MICA

Job description

T&T Cleaning and Restoration in Tucson, AZ is seeking a Water Restoration Sales Technician to join our growing team. This role involves managing water, fire, mold, and asbestos restoration projects, communicating with homeowners, insurance adjusters, and colleagues to ensure top-quality service.

Ideal candidates have at least one year of industry experience, IICRC certifications (WTR/ASD/AMRT), and a strong work ethic.