Water Restoration Operations Lead

ServiceMaster Clean of Fraser Valley; Austin, Northern (TX, KY); Hybrid; USD 65,000 - 88,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Job summary

SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven Restoration Operations Manager to lead the Water Division. You will oversee daily operations, build high-performing teams, and ensure service delivery that makes property damage “Like it never even happened®!”

As the Restoration Operations Manager, you will guide the division to drive customer satisfaction, revenue growth, and staff development while maintaining compliance with safety and regulatory standards.

Qualifications

• 2+ years of management experience.
• At least one year of restoration industry experience preferred.
• IICRC certifications preferred.
• Strong leadership and communication skills.
• Knowledge of relevant safety and regulatory requirements.

Responsibilities

• Lead and oversee the Restoration Division to ensure customer satisfaction, revenue growth, and profitability.
• Develop and mentor high-performing teams; maintain effective communication with management, staff, and vendors.
• Implement quality assurance protocols to deliver exceptional customer experiences.
• Oversee operations, equipment, and inventory; monitor KPIs and drive continuous improvement.
• Ensure compliance with safety and regulatory requirements in partnership with leadership.

Skills

Management

Leadership

Restoration

IICRC

Communication

Education

High School/GED

Tools

MS Office

Job description

SERVPRO of Woodcrest/El Cerrito/Lake Mathews is seeking a driven Restoration Operations Manager to lead the Water Division. You will oversee daily operations, build high-performing teams, and ensure service delivery that makes property damage “Like it never even happened®!”

As the Restoration Operations Manager, you will guide the division to drive customer satisfaction, revenue growth, and staff development while maintaining compliance with safety and regulatory standards.