Water Restoration Crew Chief

Servpro Industries; Anderson (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in water restoration is seeking an experienced Crew Chief to oversee projects and ensure quality control. This role involves coordinating restoration efforts, managing customer satisfaction, and training technicians. Candidates should have at least one year of experience in restoration or construction, and a valid driver's license is required.

Benefits

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Signing bonus

Qualifications

• Minimum 1 year in the Water Restoration industry.
• Valid driver’s license required.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer satisfaction and document job files.
• Coach and train restoration technicians.

Skills

Customer satisfaction

Coordination

Quality control

Education

High school diploma/GED

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Signing bonus

SERVPRO of Anderson and West Greenville now hiring an experienced Crew Chief for Water Restoration. MUST have a minimum of one (1) year in the Water Restoration industry.

Benefits

SERVPRO of Anderson offers:

• Competitive compensation
• Superior benefits - 401k and Medical
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.