Water Quality Subject Matter Expert (SME)

Phoenix Staff, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Water Quality Subject Matter Expert (SME) to lead the charge in ensuring compliance with water quality regulations. This role involves collaborating with product and implementation teams to align platform features with regulatory needs, supporting project management in operational solutions, and providing expertise during client onboarding. With a focus on tracking environmental regulations and industry trends, you'll play a crucial role in shaping the future of water quality services. If you're passionate about making a difference in water resources and have a wealth of experience, this opportunity is perfect for you.

Qualifications

• 10+ years in municipal water systems with senior advisory experience.
• Strong knowledge of U.S. drinking water regulations and permits.

Responsibilities

• Act as internal expert on water quality regulations and treatment processes.
• Support project management in delivering compliance solutions for water systems.

Skills

Regulatory Compliance

Water Quality Analysis

Stakeholder Engagement

Analytical Skills

Communication Skills

Education

Bachelor's in Environmental Engineering

Master's in Water Resources

Tools

GIS

SCADA

Water Quality Modeling Tools

Job description

Title: Water Quality Subject Matter Expert (SME)
Location: Remote
Type: Full-time, Contract, or Consultant

Your role:

• Act as the internal expert on water and wastewater quality regulations, treatment processes, and reporting requirements, including NPDES, SDWA, EPA, and state-level programs.
• Partner with Product and Implementation teams to ensure platform features align with regulatory and operational needs.
• Support the Project Management Team in delivering compliance and operational solutions for water and wastewater systems.
• Participate in user research, product reviews, and roadmap planning to ensure the platform is relevant and user-friendly.
• Provide subject matter expertise during client onboarding, especially for complex monitoring and reporting workflows.
• Develop and review templates, rule libraries, workflows, and training materials for internal and external use.
• Track changes in environmental regulations and industry trends to inform platform development and service delivery.
• Assist Customer Success and Sales teams with expert input for RFPs, demos, and customer escalations.

What you’ve got:

• Bachelor’s or master’s degree in environmental engineering, water resources, chemistry, public health, or a related field.
• At least 10 years of experience in municipal water systems, including three or more years in a senior or advisory capacity.
• Strong knowledge of U.S. drinking water regulations (SDWA, EPA rules, etc.) and general understanding of state and local discharge permits.
• Experience working with lab methods and interpreting water quality data.
• Excellent communication, analytical, and stakeholder engagement skills.
• Bonus: Familiarity with GIS, SCADA, and water quality modeling tools; experience with PFAS, lead and copper rule compliance, and disinfection byproducts; background in utilities, consulting, or regulatory agencies; project management experience; PE license or relevant water operator certification.

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