AI Sales Subject Matter Expert (SME) and Instructor (Contract)

General Assembly Space, Inc; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a Subject Matter Expert in AI Sales to enhance curriculum and instruction for innovative learning programs. This remote-friendly role involves collaborating with designers and experts to create high-quality educational content that meets industry demands. You will engage in pre-sale support, develop curriculum, and inspire students in a supportive learning environment. If you have a passion for teaching and a strong background in AI sales, this opportunity is perfect for you! Join a dynamic team dedicated to shaping the future of education in a rapidly evolving field.

Qualifications

• 2+ years of experience in AI sales or related fields.
• Experience mentoring or teaching in a professional setting.

Responsibilities

• Participate in pre-sale meetings to discuss insights and solutions.
• Curate and design learning content aligned with industry needs.
• Facilitate engaging learning environments for students.

Skills

AI-powered sales forecasting

AI-driven CRM tools

Personalization systems for sales

Chatbots and conversational AI

Sales performance analytics

Communication skills

Education

2+ years of professional experience

Tools

ChatGPT/Gemini

Salesforce Einstein

Clari

Gong.io

Drift (AI chat)

Dynamic Yield

Job description

Role Overview: GA is seeking a Subject Matter Expert (SME) and Instructor in AI Sales to support content development, curriculum enhancement, and instruction for our industry-leading learning programs. This role involves working closely with learning designers, project teams, and functional experts to create, refine, and deliver high-quality educational content that meets evolving industry needs.

This is a remote-friendly, flexible contract role in the U.S.

Responsibilities:

1. Pre-Sale Support:
   • Participate in pre-sale meetings with GA Account Directors and prospective clients to discuss industry insights and learning solutions.
   • Prepare materials and insights to tailor GA's learning solutions to client needs.
   • Fulfill action items such as creating sample materials or other constructs to further the pre-sales process and conducting discovery related to course contextualization, optimization, tools, tech setups, and the like.
2. Content Development:
   • Curate, design, and contextualize learning content to align with industry needs and best practices.
   • Collaborate with instructional designers and SMEs to develop a world-class curriculum, including lesson plans, exercises, and learning materials.
   • Serve as a content contributor and expert, ensuring relevance and effectiveness of educational programs.
3. Instruction:
   • Facilitate engaging, supportive, and inclusive learning environments for students.
   • Conduct instructional sessions according to given program length and schedule, ranging from 2 hours to several days or weeks.
   • Prepare lessons and materials, leveraging existing GA curriculum resources.
   • Guide students in completing exercises, labs, and projects.
   • Facilitate a safe, supportive, and energetic community that accommodates various needs and learning styles.
   • Inspire students to persist through the challenges of learning new technologies and skills.

Skills & Qualifications:

• Experience with AI-powered sales forecasting and pipeline management.
• Experience with AI-driven customer relationship management (CRM) tools.
• Knowledge of personalization and recommendation systems for sales strategies.
• Familiarity with chatbots and conversational AI for customer engagement.
• Understanding of AI applications in sales performance analytics and reporting.
• Examples of tool familiarity: ChatGPT/Gemini, Salesforce Einstein, Clari, Gong.io, Drift (AI chat), Dynamic Yield.

General Requirements:

• 2+ years of professional experience in relevant fields.
• Experience mentoring, coaching, or teaching others in a professional or academic setting.
• Passion for shaping the skills, minds, and careers of the next generation of learners.
• Ability to facilitate an engaging and collaborative classroom environment.
• Strong communication skills and the ability to translate complex topics into accessible learning experiences.

The anticipated hourly pay range for this role in the US market is $70 - $100 / hour. Compensation will be determined based on experience, education, geographic location, and other factors.

Remote positions can be performed from the following approved General Assembly operating countries: United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.