Water Quality & Environmental Compliance Program Manager

American Water; Joplin (MO); On-site; USD 75,000 - 115,000; Full time

Job summary

American Water in Neosho, MO is seeking a Water Quality & Environmental Program Manager to lead environmental management, sampling, documentation, and regulatory reporting for our water and wastewater operations.

The successful candidate will ensure compliance with federal/state rules, maintain certifications, and support investigations of water quality concerns. Local travel and on-site work are required, with a Monday–Friday day schedule.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• Minimum five years in water, wastewater, and laboratory operations.
• Knowledge of federal and state environmental standards and lab testing methods.

Responsibilities

• Manage monitoring and reporting programs to ensure compliance with federal/state environmental regulations and company standards.
• Conduct advanced sampling and analysis and handle special projects.
• Obtain, prepare, file and maintain regulatory reports and records.
• Manage permits and renewals and participate in audits with regulators and customers.
• Investigate issues and respond to escalated water quality concerns; support corrective actions.

Skills

Regulatory knowledge

Lab testing methods

Water/wastewater treatment

Education

Bachelor's degree preferred

Job description

Career Opportunities: Water Quality & Environmental Compliance Program Manager (110234)

Requisition ID110234-Posted -Direct Operations-MO-Joplin-Full Time - Regular

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Missouri American Water is seeking a compliance-minded, results-driven individual to join our team in Neosho, MO! As the Water Quality & Environmental Program Manager, you will get to work with both water and wastewater including sampling, troubleshooting, customer interaction, and maintaining documentation and regulatory reporting. Our ideal candidate will have experience sampling and have existing knowledge of water and/or wastewater regulations and compliance standards.

Responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. Responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implements the day to day collection of water quality samples. Implements programs to ensure compliance with all water quality and environmental regulations. Assists in resolving treatment issues. Investigates water quality complaints and determines course of action needed.

*Please note that this role is located at our operations in Neosho, MO.

Key Accountabilities

• Manage monitoring and reporting programs to ensure compliance withfederal and state water quality and environmental regulations andcompany standards for assigned facilities.
• Conduct advanced samplingand/or analysis and special projects. (50%)
• Obtain, prepare, file andmaintain all regulatory reports and records.
• Manage required permitsand make any necessary modifications and renewals.
• Participate in internal and external audits and represent American Water withregulators and customers.
• Identify potential issues and problems andinitiate responsive actions and mitigate environmental violations (10%)
• Supervise, monitor, and calibrate analyzers/equipment, etc. to ensureestablished standards of performance and accuracy maintained (10%)
• Conduct advanced projects and prepare reports as needed (5%)
• Investigate and respond to escalated water quality complaints or concerns.
• Responsible for planning, preparing and controlling the portion of thefinancial plan relating to responsibilities (5%)

Knowledge/Skills

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations
• Regulatory knowledge of proper lab analytical testing methods
• Mustunderstand principles of water and/or wastewater treatment and be ableto troubleshoot systems

Experience/Education

• Bachelor's degree preferred
• Will consider equivalent work experience in related field/industry
• Minimum Five (5) years experience in water, wastewater, and laboratoryoperations

Travel Requirements

• Local and regional travel
• Rare overnight travel may be required
• Valid state driver's license required

Work Schedule

• Full-time,On-site
• Monday-Friday, day shift
• On call responsibility

Decision Making

Communicates Effectively

Builds Networks

Action Oriented

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, and because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.