Water Quality & Compliance Specialist

CTwater; New Braunfels (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

CTwater is seeking a Water Quality Technician to support the H2O America water quality program, including data analysis, sampling, backflow, and flushing. The role emphasizes regulatory compliance and collaboration with internal teams, regulatory bodies, businesses, and the public.

Responsibilities and emphasis may vary regionally and by business need. The position requires strong communication, analytical thinking, and problem-solving skills to ensure safety and compliance.

Qualifications

• High School Diploma or GED and/or 6 months of relevant professional experience.
• Valid Driver’s License with acceptable Motor Vehicle Record.
• Candidate must be able to obtain their Class D Water Treatment Operator License within a reasonable amount of time and show demonstrated progress towards Class C license.
• Customer Service Inspector (CSI) License, preferred.
• Holds relevant certifications required for the team’s need or directed by management.
• Experience in science/engineering/lab environment preferred.
• High proficiency in computer skills.
• Demonstrates mechanical aptitude.
• Strong communication and collaboration skills.
• Customer service experience preferred.

Responsibilities

• Analyzes water quality data to identify deficiencies and develop recommendations and resolutions accordingly.
• Executes routine and special sampling programs and manages lab results (e.g. PFAS, DBP, Lead and Copper, LT2 and cryptosporidium).
• Schedules sampling with Operations team to ensure state public health department compliance.
• Conducts routine backflow prevention testing to ensure compliance with regulations; maintains records of inspections and certifications.
• Performs systematic water main flushing operations to maintain water quality and chlorine residuals.
• Collaborates with Engineering, Operations, and Distribution to resolve water quality issues.
• Assists in tracking rulemaking and executing response plans.
• Ensures water quality permit requirements are met.
• Drafts technical reports on public health concerns, contaminants, and treatment changes.
• Develops communications materials such as Annual Consumer Confidence reports.
• May work with customers to address water quality issues.
• Responds to routine emergencies; may require off-shift hours/weekends for maintenance.

Skills

Communication

Teamwork

Customer service

Computer skills

Education

High School Diploma or GED

Tools

MS Excel

Job description

CTwater is seeking a Water Quality Technician to support the H2O America water quality program, including data analysis, sampling, backflow, and flushing. The role emphasizes regulatory compliance and collaboration with internal teams, regulatory bodies, businesses, and the public.

Responsibilities and emphasis may vary regionally and by business need. The position requires strong communication, analytical thinking, and problem-solving skills to ensure safety and compliance.