Water Quality Compliance & Field Services Pro

MMIC Medical Systems; St. Johnsbury (VT); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Mobile Medical International Corporation seeks a Water Quality Services Specialist to enhance our water quality programs. The role combines field support, customer relations, and program coordination to advance public health objectives.

The ideal candidate has a strong background in water quality testing, compliance reporting, and laboratory collaboration, with proven communication skills and the ability to manage multiple priorities in a healthcare-focused environment.

Qualifications

• Bachelor’s degree in biology, chemistry, environmental science, or related discipline (or equivalent experience).
• Minimum 5 years of experience in water quality, healthcare compliance, or related technical field.
• Strong organizational skills with proven ability to manage multiple priorities simultaneously.
• Excellent written communication skills and attention to detail in technical documentation.
• Solid work ethic and ability to work independently.
• Experience with water systems and water sampling procedures.
• Background working with laboratories and interpreting water quality test data.
• Customer service orientation with professional, personable communication style.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Develop and maintain customer water quality sampling plans, reports, and other compliance documentation.
• Prepare, analyze, and distribute monthly water quality reports with corrective action tracking using service tickets.
• Conduct customer site visits for water sampling, system inspections, and technical consultations.
• Provide technical support for troubleshooting and preventive maintenance activities.
• Train internal staff and subcontractors on water testing and sampling protocols.
• Participate in customer meetings to explain test results, review corrective actions, and provide compliance guidance.
• Support proposal preparation and validation planning for new customer engagements.
• Coordinate shipping and receipt of water sample kitsIdentify and collaborate with certified laboratories to ensure timely, compliant reporting.
• Manage testing consumables, testing equipment, and inventory required for water quality testing and sampling services

Skills

Water quality experience

Written communication

Organizational skills

Customer service

Lab data interpretation

Independent work

Proficiency in MS Office

Problem solving

Proactive listening

Education

Bachelor’s degree in biology/chemistry/environmental science

Tools

Salesforce

CRM platforms

Microsoft Office Suite

Job description

Mobile Medical International Corporation seeks a Water Quality Services Specialist to enhance our water quality programs. The role combines field support, customer relations, and program coordination to advance public health objectives.

The ideal candidate has a strong background in water quality testing, compliance reporting, and laboratory collaboration, with proven communication skills and the ability to manage multiple priorities in a healthcare-focused environment.