Field Service Technician: Water Quality & Mobile Fleet

MMIC Medical Systems; New York, Northern (NY, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

MMIC Medical Systems seeks a Field Service Technician to service MMIC Mobile Fleet and VERDA Water Quality Systems nationwide. You will perform commissioning, decommissioning, preventive maintenance, disinfection, and sampling with strong attention to safety and documentation.

Travel up to 50% is required; you will interface with customers, subcontractors, and internal teams to ensure quality service and timely reports. A valid driver’s license and strong organizational skills are essential.

Qualifications

• Associates degree, military training or equivalent work experience.
• Minimum of 3 years of related technical experience is desirable.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat is required.
• Ability to understand the technical aspects of VERDA Water Quality Systems and the MMIC Mobile trailer fleet.
• Ability to read and interpret engineering drawings that specify the equipment specifications and instructions for use.
• Ability to follow the procedures necessary to safely and properly perform services.
• Ability to articulate messaging to the customer verbally, or via email.
• Highly organized, task oriented, self-motivated and energetic.
• Must be able to lift 75lbs
• Must travel to customer sites throughout the United States.
• Must be credentialed entering customer sites.
• Must crawl, sit, stand, work in confined spaces and on ladders.
• Must have a valid driver’s license

Responsibilities

• Execute service activities for MMIC/VERDA Water Quality Systems.
• Obtain a complete understanding of RO/DI Water Quality Systems.
• Understand ST108 guidelines and TIR34 recommendations for water quality.
• Maintain and manage tool inventories used for water quality testing services and mobile fleet services.
• Provide water testing services including Preventive Maintenance services, System Disinfections, and Water Testing and Sampling services as required.
• Complete and submit all documentation requirements in a complete, timely and accurate manner.
• Perform mobile fleet service and water quality testing and maintenance services with the customer.
• Perform all other duties as assigned by the Manager.
• Provide technical support to end users and service providers.
• Order parts necessary for quick resolution to problems.
• Manage inventory assigned and applied to accounts.
• Travel to customer sites which could exceed 50% travel.
• Comfortable with travel via airplane.
• Follow all procedures for service call execution.
• Communicate as found data and as left information to key stake holders.
• Effective communication with all parties verbal and written communication is paramount.
• Manage and work with sub-contractors, engineers, and facilities maintenance personnel.
• Work with engineering, production, sales with technical requirements and requests.

Skills

Organizational skills

Communication skills

Interpersonal skills

Water quality testing

Customer service

Technical ability

Independent worker

Self-motivated

Travel readiness

Driver's license

Education

Associates degree

Military training

Equivalent work experience

Tools

Microsoft Office

Adobe Acrobat

Job description

MMIC Medical Systems seeks a Field Service Technician to service MMIC Mobile Fleet and VERDA Water Quality Systems nationwide. You will perform commissioning, decommissioning, preventive maintenance, disinfection, and sampling with strong attention to safety and documentation.

Travel up to 50% is required; you will interface with customers, subcontractors, and internal teams to ensure quality service and timely reports. A valid driver’s license and strong organizational skills are essential.