Water Park Experience Lead – Safe Fun & Guest Care

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meal during shifts

Discounted gym membership

Room discounts at Marcus Hotels &R

Discounts at Marcus Restaurants and Sp

Free parking

Two for one movie theater coupons

Job summary

Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin, is seeking a Waterpark Attendant to help create a safe, enjoyable environment for guests and families. You will enforce rules, supervise the waterpark, and assist guests as needed.

This role offers an entry point into The Marcus Corporation family, with perks such as free meals, discounted gym membership, room and restaurant discounts, free parking, and opportunities to grow your career across Marcus properties.

Qualifications

• Strong interpersonal and customer service abilities.
• Basic English proficiency for reading, writing, and communication.
• Able to follow directions with limited supervision.
• Critical thinking to make independent decisions.
• Able to work independently or with a team to oversee activity.

Responsibilities

• Greet and assist guests entering the pool area; monitor facility and patron conduct.
• Enforce rules and supervise guests to maintain a safe environment.
• Perform cleaning and maintenance tasks as assigned.
• Report damages to facilities, attractions, or equipment to supervisors.
• Provide excellent customer service and address guest inquiries or concerns.
• Ensure proper use of wristbands and access points to promote safety and enjoyment.
• Offer directions and information about the property and surrounding area.
• Support emergency response staff and complete other duties as directed.

Skills

Interpersonal skills

Customer service

English proficiency

Teamwork

Follow directions

Critical thinking

Education

8th-grade education

Job description

Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin, is seeking a Waterpark Attendant to help create a safe, enjoyable environment for guests and families. You will enforce rules, supervise the waterpark, and assist guests as needed.

This role offers an entry point into The Marcus Corporation family, with perks such as free meals, discounted gym membership, room and restaurant discounts, free parking, and opportunities to grow your career across Marcus properties.