Water Park Attendant — Safety & Guest Experience

Timber Ridge Lodge & Waterpark

Town of Lyons (WI)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Benefits offered by this job

Free meal

Gym membership discount

Room discounts

Discounts at Marcus resorts

Free parking

Movie theater coupons

Career growth

Early wage access

Paid time off

Flexible scheduling

Job summary

Timber Ridge Lodge & Waterpark in Lake Geneva is seeking a Waterpark Attendant to help create a safe, enjoyable environment for guests and families. You will enforce rules, supervise the waterpark, assist guests, and perform cleaning and maintenance tasks as needed.

The role emphasizes guest service, safety compliance, and teamwork, with varied schedules including weekends and holidays. Training is provided, and growth opportunities exist within Marcus Hotels & Resorts.

Qualifications

Must be at least 16 years old.
Minimum 8th-grade education preferred.
Ability to work varied schedules including weekends/holidays.
Ability to follow directions with limited supervision.
Strong interpersonal skills to assist and interact with guests.
Capable of supervising activities and giving clear directions.
Basic English proficiency for reading, writing, and communication.
Critical thinking to make independent decisions.

Responsibilities

Greet and assist guests entering the pool area; monitor facility and patron conduct.
Enforce rules and supervise guests to maintain a safe environment.
Perform cleaning and maintenance tasks as assigned.
Report damages to facilities, attractions, or equipment to supervisors.
Provide excellent customer service and address guest inquiries or concerns.
Ensure proper use of wristbands and access points to promote safety and enjoyment.
Offer directions and information about the property and surrounding area.
Support emergency response staff and complete other duties as directed.