Water Mitigation Technician

ServiceMaster by McCann; Fresno (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

ServiceMaster by McCann in Fresno, CA, is seeking a field technician to perform water damage mitigation and mold restoration. You will follow approved procedures, operate drying equipment, and maintain a clean, safe worksite while delivering professional service to clients and insurers.

Trustworthy, safety-conscious candidates with a valid driver's license and ability to pass background and drug screenings are encouraged to apply; on-site role with potential for additional duties and training.

Qualifications

• High School Diploma or GED plus 1+ years related experience.
• Associates Degree preferred or related field.
• Valid Driver License.
• Ability to pass a background screening.
• Ability to pass a drug screening.

Responsibilities

• Represent the company professionally at all times.
• Create lasting impressions with clients and differentiate from competitors.
• Demonstrate knowledge of mitigation/restoration services.
• Determine and execute proper mitigation/remediation procedures.
• Communicate project expectations to team members and customers clearly.

Skills

Valid Driver's License

Customer service

Mechanical aptitude

Education

High School Diploma or GED

Associates Degree preferred

Tools

Drying equipment

OSHA guidelines

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Provide Mitigation services for water damaged structures and/or contents as well as restoration services for mold contaminated structures and/or contents. Provide assistance to customers and insurance representatives regarding technical questions. Maintain solid customer relationships by handling their projects, questions, and concerns with speed and professionalism.

Essential Functions:

• Represent the company professionally at all times
• Create lasting impressions with our clients and differentiates us from our competition
• Demonstrate company services knowledge
• Determine and execute proper mitigation and remediation procedures
• Effectively communicate project expectations to team members and customers clearly and timely.
• Share your training, expertise, experience to consult with team members and help them develop.
• Ensure the compliance with OSHA guidelines as well as ServiceMaster safety standards.
• Ensure moisture readings are recorded correctly while utilizing the drying log platform (DryTrack/MICA).
• Utilize drying equipment according to company and industry standards
• Perform demo services according to company procedures including maintaining a clean work site
• Identify and follow all company procedures regarding potential lead and asbestos containing materials
• Keep company vehicle and equipment clean and organized at all times
• Identify and resolve client concerns promptlyAssist other production departments when needed
• Follow industry standards for assigned jobs
• Ensure customer’s satisfaction before leaving the jobsite
• Perform other duties as needed or assigned

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skill, and Experience:

Minimum education (or substitute experience) required

• Any combination of:
  • - High School Diploma or GED
  • 1+ years directly related experience.

Preserred education

Associates Degree preferred or any combination in direct field

Minimum experience required

• Valid Driver License
• Ability to Pass a Background Screening
• Ability to Pass a Drug Screening