Water Mitigation Project Manager

Jenkins Services Group; Charlotte (NC); On-site; USD 65,000 - 150,000; Full time

Job summary

Jenkins Services Group in Charlotte, NC is seeking a Water Mitigation Project Manager for a full-time exempt role overseeing water damage restoration and emergency services projects. Expected duties include estimating, technician management, and field support as needed.

The position requires an on-call schedule, occasional local travel, and collaboration with insurance adjusters. Strong communication and computer skills are essential for success in this role.

Qualifications

• Associates degree or equivalent required.
• 6 months to 1 year related experience and/or training.
• Ability to read and interpret safety rules and procedures.

Responsibilities

• Respond to Mitigation & Emergency Services jobs with issues.
• Hire and train Technicians.
• Supervise Technicians and coordinate responses.
• Estimate work using Xactimate, Symbility, or other estimating platforms.
• Manage project budgeting and invoicing.
• Develop new subcontractor relationships.

Skills

Communication skills

Office software

Problem solving

Education

Associates degree or equivalent

Tools

Microsoft Office Suite

Job description

Job DetailsLevel: ManagementJob Location: Charlotte NC - Charlotte, NC 28273Position Type: Full TimeEducation Level: Certificate(s)Salary Range: $65,000.00 - $150,000.00 Base+Commission/yearTravel Percentage: Occasional (Up to 25%)

JOB SUMMARY:

This is a full-time exempt position. The Water Mitigation Project Manager is responsible for Water Mitigation and Emergency Services projects. The primary responsibilities will be project management, estimating, and technician management. This is an on-call role that requires the PM to work in the field and in the office for customers in need of restoration services. Local Sales and Marketing efforts may be required in conjunction with daily duties.

Water Mitigation – These types of projects are for water damage restoration.

Emergency Services – These types of projects are for external and internal stabilization of damaged buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES FOR A WATER MITIGATION PROJECT MANAGER:

• Respond to all Mitigation & Emergency Services jobs with service issues
• Hire and train Mitigation & Emergency Service Technicians
• Supervise Mitigation & Emergency Service Technicians
• Coordinate responses to new jobs
• Scope new projects for estimating purposes
• Manage projects/jobs
• Estimate work using Xactimate, Symbility, or other estimating platforms
• Track and monitor online control points (dates/times) via internal and external websites
• Communicate with insurance adjusters and other decision makers
• Negotiate estimates with insurance adjusters, third party administrator, and/or third-party reviewers as applicable
• Handle project budgeting & invoicing
• Collect on invoiced work
• Manage and monitor sub-contractor work and approve/deny contractor invoices
• Find and develop new sub-contractor relationships as necessary
• Conduct sales and marketing efforts in branch market to generate new leads and relationships

SUPERVISORY RESPONSIBILITIES FOR A WATER MITIGATION PROJECT MANAGER:

• Supervise Mitigation & Emergency Service Technicians
• Hire and Train Mitigation & Emergency Service Technicians

QualificationsQUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Associates degree (A.A or A.S) or equivalent from a two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports and correspondence. Possess the ability to speak effectively to customers and/or employees of the organization.

COMPUTER SKILLS:

To perform this job successfully, an individual should be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.).

REASONING ABILITY:

Possess the ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

While performing the duties of this job, the employee is regularly required to visit project sites that have incurred catastrophic damage from fire, water, or storm damage. The job could call for accessing roofs, making necessary the ability to carry a 40’ ladder from the truck and set it up at the roof line of the associated property. The employee must be able to carry a minimum weight of 50 pounds for the purpose of getting material to a specific place on the project site.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts and being in high, precarious places. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished.