Water & Fire Restoration Specialist (On-Site)

ServiceMaster Restore; Augusta (GA); On-site; USD 30,000 - 46,000; Full time

Job summary

A leading restoration service provider in Augusta, Georgia, seeks a Water and/or Fire Restoration Technician. The role involves monitoring, inspecting, and completing various restoration tasks, ensuring documentation for insurance reimbursement. Responsibilities include managing work orders, performing repairs, and communicating with customers about job progress. The ideal candidate should have a high school diploma, valid driver's license, and possess strong communication and problem-solving skills, making it a crucial role in disaster restoration services.

Qualifications

• High school graduate or equivalent.
• Experience in the restoration or construction industry is preferred, but not required.
• Valid Drivers’ License and satisfactory driving record.
• Good verbal and written communication skills.
• Good problem-solving and customer service skills.
• Knowledge of disaster restoration industry.
• Must be able to prioritize activities and meet deadlines.
• Experience with entering data using a tablet or mobile phone.
• Report to work on time in a clean, complete uniform.
• Read and follow product label usage instructions.

Responsibilities

• Retrieve work orders and ensure appropriate equipment is loaded.
• Complete assigned jobs while maintaining quality control.
• Perform fire/smoke damage repair and water extraction.
• Inspect jobs post-completion and obtain customer signatures.
• Resolve issues with customers and communicate daily activities.

Job description

A leading restoration service provider in Augusta, Georgia, seeks a Water and/or Fire Restoration Technician. The role involves monitoring, inspecting, and completing various restoration tasks, ensuring documentation for insurance reimbursement. Responsibilities include managing work orders, performing repairs, and communicating with customers about job progress. The ideal candidate should have a high school diploma, valid driver's license, and possess strong communication and problem-solving skills, making it a crucial role in disaster restoration services.