Water & Fire Mitigation Tech - On-Call & Growth

iicrc-careers; Livonia (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Paul Davis in Michigan is seeking an Emergency Services Technician to restore homes and businesses after disasters. You will perform water, fire, and mold cleanup, operate with discipline, and follow structured processes to deliver high-quality outcomes for customers in urgent situations.

The role emphasizes empathy, reliability, and teamwork, with on-call duties, safety adherence, and a strong focus on service standards. The company values career growth and training opportunities.

Qualifications

• Stable, systematic worker who excels in task management.
• Risk-free, predictable, and fact-based decision-making.
• Strong attention to detail and ability to follow leadership.
• Excellent communication and listening skills.
• Dedication to customer service with empathy and urgency.
• Positive, team-oriented attitude; reliable under pressure.
• Ability to lift 75 lbs frequently.
• Fluent in English; valid driver’s license with clean record.
• Willingness to work nights, weekends, and overtime as needed.
• Desire to join a new organization and contribute to a customer-first culture.
• Experience in fire, water or mold cleaning/restoration is a differentiator.
• WRT, FSRT, ASD and CRMR certifications a plus.

Responsibilities

• Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required.
• Maintain a clean, organized, and properly stocked truck and company equipment.
• Be accessible by phone and participate in the on-call schedule as required.
• Assist with warehousing, facility tasks, and support team members as needed.
• Deliver excellent customer service with empathy, urgency, and professionalism.
• Follow direction from leadership and adhere to structured processes and safety requirements.
• Represent the Paul Davis brand with integrity and reliability.

Skills

Task management

Structured processes

Empathy

Attention to detail

Strong communication

Team player

Fluent English

Valid driver's license

Lift 75 lbs

Overtime willing

Job description

Paul Davis in Michigan is seeking an Emergency Services Technician to restore homes and businesses after disasters. You will perform water, fire, and mold cleanup, operate with discipline, and follow structured processes to deliver high-quality outcomes for customers in urgent situations.

The role emphasizes empathy, reliability, and teamwork, with on-call duties, safety adherence, and a strong focus on service standards. The company values career growth and training opportunities.