Water & Fire Mitigation Project Manager - Annapolis MD

iicrc-careers; Crofton (MD); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Paid training and certifications

Leadership development

Performance incentives

Paid time off

Company cell phone

Job summary

ServiceMaster Restore - Crofton is seeking a Mitigation Project Manager to build and lead the mitigation division, guiding projects from field work to leadership. You will help create workflows, supervise crews, and ensure quality across jobs while advancing business growth.

Initial focus is hands-on with field involvement, then transitioning into a leadership role as the division expands. Strong communication and organizational skills are essential, along with a valid driver’s license.

Qualifications

• Restoration, mitigation, construction, or project management experience preferred.
• Xactimate experience is a plus.
• Strong communication and leadership skills.
• Ability to build trust with customers and referral partners.
• Valid driver’s license.
• Organized, dependable, and motivated mindset.

Responsibilities

• Drive the growth of the mitigation division from the ground up, establishing workflows and production standards.
• Lead field operations: site inspections, moisture mapping, scope development, and coordination of services.
• Develop relationships with plumbers, HVAC contractors, and insurance agents to generate opportunities.
• Monitor project profitability, assist with estimates, and manage invoices and collections.

Skills

Mitigation/Restoration experience

Leadership

Communication

Relationship building

Driver's license

Tools

Xactimate

Job description

Benefits:

• Company vehicle
• Paid industry training and certifications
• Leadership development and advancement opportunities
• Monthly and/or quarterly performance incentives
• Free uniforms
• Training & development
• Company car
• Opportunity for advancement
• Paid time off

ServiceMaster Restore - Crofton

is a family owned franchise providing 24/7 emergency response services for water, fire, smoke, and storm damage. We help homeowners and businesses recover after unexpected property losses with urgency, professionalism, and compassion.

We are looking for a Mitigation Project Manager to help grow and lead our mitigation division.

This role starts as a hands-on position with field involvement and transitions into a leadership-focused role as the division expands. We are looking for someone who can help build systems, manage projects, support business growth, and lead by example.

What You’ll Do:

Division Growth & Operations

• Help develop and grow the mitigation division from the ground up
• Assist with creating workflows, operational systems, and production standards
• Support hiring and training efforts as the team grows
• Maintain quality control, accountability, and professionalism across projects

Project Management & Field Operations

• Respond to water, fire, mold, and storm damage losses
• Perform site inspections, moisture mapping, and scope development
• Coordinate mitigation services including extraction, demolition, drying setup, and cleanup
• Monitor project progress and maintain communication with customers throughout the job
• Ensure accurate job documentation, photos, and reporting

Business Development

• Build relationships with plumbers, HVAC contractors, property managers, insurance agents, and other referral partners
• Help generate new business opportunities through networking and relationship building
• Track lead activity and support division growth initiatives

Financial & Administrative Responsibilities

• Review project documentation and job profitability
• Assist with estimates and insurance communication
• Support collections, deductibles, and invoice follow-up as needed
• Maintain awareness of project costs and operational efficiency

Compensation & Benefits

• Salary + commission
• Paid holidays
• Company vehicle
• Company cell phone
• Paid training and certifications
• Full-time and part-time opportunities available
• Strong long-term growth opportunity within the company

Qualifications

• Restoration, mitigation, construction, or project management experience preferred
• Xactimate experience is a plus
• Strong communication and leadership skills
• Ability to build trust with customers and referral partners
• Valid driver’s license
• Organized, dependable, and motivated mindset

We’re building a strong local team and looking for someone who wants to grow with the company long term while helping shape the future of the division.