Service Technician- On Call/As Needed

Freshpure; Boone (NC); On-site; USD 62,508 - 89,027; Part time

Job summary

Freshpure is seeking a dedicated Service Technician in Boone, NC to provide preventive and emergency maintenance for water dispensing cabinets. Key responsibilities include building customer relationships, conducting maintenance tasks, and ensuring timely service completion. Applicants should have plumbing and mechanical equipment knowledge, excellent communication skills, and own transportation. This is a 1099 Independent Contractor position with compensation starting at $55 per hour based on experience. The role requires availability for on-call service as needed.

Qualifications

• Ability to communicate effectively in English.
• Possess a smartphone for communication and reporting.
• Maintain physical capabilities for job tasks.

Responsibilities

• Provide preventive and emergency maintenance on water dispensing cabinets.
• Address repair needs such as fixing leaks and replacing parts.
• Conduct proactive maintenance tasks like filter replacements.

Skills

Knowledge of plumbing, electrical and mechanical equipment

Time management skills

Customer service skills

Job description

Overview

We are seeking a dedicated and reliable Service Technician in Boone, NC. As a Service Technician, you will play a crucial role in providing preventive and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

• Establish positive relationships with customers and store management through effective communication and service delivery.
• Demonstrate exceptional customer service skills to ensure a satisfying experience for clients.
• Conduct proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employ troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently use multi-meters and conduct water sampling tests.
• Effectively address repair needs, including fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Be available for occasional emergency service calls, which may occur during regular or off-business hours. Commit to having a skilled service technician on-site within 24‑48 hours or sooner for urgent situations.
• Ensure timely completion and submission of all required paperwork for payment processing.

Requirements

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours

• Compensation: $55 per hour minimum, based on experience.
• Service Frequency: On call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.