Water Damage Restoration Technician

RestoreCore, Inc.; Pennsauken Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Career development opportunities

Robust onboarding plan

IICRC training provided

Job summary

RestoreCore is a family-owned restoration company seeking a Mitigation/Restoration Technician to respond to emergencies, assess damage, and perform restoration services for residential and commercial properties. You will document conditions, execute water extraction and drying, and mitigate fire damage, while communicating clearly with clients and coordinating with the project manager.

The role requires physical fitness, a valid driver’s license, and the ability to work on-call in varied weather

Qualifications

• Strong verbal and written communication skills.
• Ability to lift 50 lbs and perform physically demanding tasks.
• Clean driving record and valid driver’s license.
• Basic knowledge of construction and repair techniques.

Responsibilities

• Respond promptly to emergency calls and assess damage.
• Document damage with photos, diagrams, and notes.
• Perform water extraction, drying, and fire-mamage mitigation per standards.
• Explain processes and address customer questions professionally.
• Maintain detailed records of projects, time logs, and expenses.
• Maintain and operate restoration equipment safely and properly.
• Follow OSHA safety guidelines and participate in trainings.

Skills

Communication

Physical stamina

Driving

Construction knowledge

Education

High School Diploma

IICRC Certification (Water/Fire/Mold)

Job description

RestoreCore is a family-owned and operated disaster restoration company that takes pride in delivering top-notch restoration services to both commercial and residential clients. With our diverse and dedicated team, we ensure high-quality disaster recovery solutions to our valued customers.

Why RestoreCore? We’re glad you asked!

• We offer the -best in the business- career development opportunities
• We have a robust onboarding plan to set you up for success
• You can become an expert in restoration, complete your IICRC training on us!

The Role:

As a Mitigation/Restoration Technician, you will play a crucial role in restoring properties affected by fire, water, and other emergencies. Your responsibilities will include handling the mitigation and restoration process, making a significant impact on the lives of our clients during challenging times.

Responsibilities:

Emergency Response:

• Respond promptly to emergency calls.
• Evaluate the severity of damage and determine the necessary resources and equipment.

Damage Assessment:

• Conduct thorough assessments of damaged properties, noting structural and content impact.
• Document damage through photos, diagrams, and written descriptions.

Mitigation Services:

• Perform water extraction, drying, and dehumidification services following industry standards.
• Execute fire damage mitigation, including soot and smoke removal.
• Apply anti-microbial treatments.

Customer Communication:

• Communicate effectively with customers, explaining the mitigation and restoration process.
• Address customer concerns and inquiries promptly and professionally.

Documentation and Reporting:

• Maintain accurate records of all restoration projects, including time logs, expense reports, and customer communication.
• Report project progress to Emergency Services Project Manager.

Equipment Maintenance:

• Ensure proper maintenance and handling of restoration equipment and tools.
• Report any equipment malfunction or need for repairs to the supervisor.

Safety Compliance:

• Adhere to all company and OSHA safety guidelines to ensure a safe working environment.
• Participate in safety training sessions and stay updated on industry safety standards.

Qualifications:

• High School Diploma or equivalent.
• 1-2 years of experience in the restoration industry preferred.
• IICRC certification in water, fire, and mold restoration is a plus.
• Ability to lift 50 lbs. and perform physically demanding tasks.
• Strong verbal and written communication skills.
• Basic knowledge of construction and repair techniques.
• Clean driving record and valid driver’s license.
• Willingness to work on-call for emergency services.

Working Conditions:

• This role requires both indoor and outdoor work, often in varied weather conditions.
• Must be available to work on-call and respond to emergencies as needed.
• Exposure to conditions such as dust, fumes, and noise is common.

RestoreCore is an Equal Opportunity employer dedicated to providing fair employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. Our commitment is to create an inclusive and respectful work environment for everyone.

Please Note: We kindly request that third-party agencies refrain from reaching out regarding this position. We are focused on building direct connections with prospective candidates and prefer to handle the recruitment process in-house. Thank you for your cooperation.