Water Damage Lead Technician

iicrc-careers; Madison (WI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Fast paced environment

Health benefit options

Generous PTO

Job summary

Voda is seeking a Water Damage Lead Technician to oversee restoration projects from start to finish, ensuring work is completed safely, efficiently, and according to company standards, industry guidelines (IICRC), and insurance requirements. This role serves as the on-site leader, directing technicians, communicating with customers, and maintaining quality control throughout the project.

Assist in retaining customers by fulfilling the company’s obligations through timely delivery of restoration

Qualifications

• Must have a high school diploma or GED.
• 2–5 years of restoration industry experience.
• Valid driver's license with a clean driving record.
• Ability to lift 75+ pounds regularly.
• Ability to work after-hours emergency calls, weekends, and holidays on a rotating schedule.
• Strong leadership and communication skills.
• Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units.
• Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity.
• Certificates, Licenses, and Registrations: Preferred: IICRC certification (WRT, AMRT), CCT a plus.

Responsibilities

• Perform expert-level water damage mitigation and restoration services according to Voda standards.
• Lead and supervise restoration technicians on residential and commercial job sites.
• Assign daily tasks and monitor productivity.
• Inspect completed work to ensure projects are completed on schedule and within company standards.
• Accurately complete work orders, logs, and appropriate restoration documentation.
• Communicate clearly and professionally with customers and industry partners.
• Maintain and care for company equipment, tools, and vehicles.
• Maintain inventory and organization of supplies.
• Maintain a safe work environment.
• Train and mentor new technicians.
• Be a team player and ready to lead by example.

Skills

Leadership

Communication

Math skills

Team leadership

Flexible schedule

Education

High school diploma or GED

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Dental insurance


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

Water Damage Lead Technician Benefits/Perks

• Fast Paced Environment


• Health Benefit Options


• Generous PTO

Company Overview

At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

Water Damage Lead Technician Job Summary

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of restoration services. The Restoration Lead Technician oversees restoration projects from start to finish, ensuring work is completed safely, efficiently, and according to company standards, industry guidelines (IICRC), and insurance requirements. This role serves as the on-site leader, directing technicians, communicating with customers, and maintaining quality control throughout the project.

Water Damage Lead Technician Responsibilities

• Perform expert-level water damage mitigation and restoration services according to Voda standards


• Lead and supervise restoration technicians on residential and commercial job sites


• Assign daily tasks and monitor productivity


• Inspect completed work to ensure projects are completed on schedule and within company standards


• Accurately complete work orders, logs, and appropriate restoration documentation


• Communicate clearly and professionally with customers and industry partners


• Accurately complete work orders, logs, and appropriate restoration documentation


• Maintain and care for company equipment, tools, and vehicles


• Maintain inventory and organization of supplies


• Maintain a safe work environment


• Train and mentor new technicians


• Be a team player and ready to lead by example

Water Damage Lead Technician Qualifications

• High school diploma (or GED)


• 2–5 years of restoration industry experience


• Valid driver's license with a clean driving record


• Ability to lift 75+ pounds regularly


• Ability to work after-hours emergency calls, weekends, and holidays on a rotating schedule


• Strong leadership and communication skills


• Adequate math skills. Ability to apply learned techniques to determine appropriate equipment type and number of units


• Demonstrates basic proficiency in the use of computers, email, and portable devices used to report and record daily activity


• Certificates, Licenses, and Registrations: Preferred: IICRC certification (WRT, AMRT), CCT a plus