WATER DAMAGE CREW CHIEF - North County SD

HighGround; San Diego (CA); On-site; USD 38,572 - 42,705; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Professional Workwear

Job summary

Superior Restoration in San Diego, California, is urgently hiring an experienced Crew Chief to join our team. The successful candidate will be responsible for conducting water and fire restoration tasks, assessing damage, and ensuring customer satisfaction through effective communication.

The ideal candidate must have at least 3 years of experience in water damage restoration and hold valid IICRC certifications. We offer competitive pay between $28.00 and $31.00 per hour, along with medical insurance and retirement benefits.

Qualifications

• Customer-focused with strong team orientation.
• Reliable, dependable, and problem-solving skills.
• Physically capable of lifting up to 50 lbs.

Responsibilities

• Perform water and fire restoration tasks.
• Assess damage and create a restoration plan.
• Respond quickly to emergency restoration claims.
• Set up and operate specialized restoration equipment.
• Maintain job site cleanliness and safety.

Skills

Customer-Focused & Team-Oriented

Reliable & Dependable

Problem-Solver with Strategic Thinking

Strong Communication & Integrity

Physically Capable of pushing, pulling, and lifting up to 50 lbs.

Education

Valid Driver’s License

2+ IICRC Certification(s)

3+ Years Experience in Water Damage Restoration

Job description

Superior Restoration is urgently hiring an experienced Crew Chief to join our team.

About Superior Restoration

We specialize in residential and commercial water and fire restoration. Our mission is to serve our clients with efficiency, integrity, and exceptional care while fostering a supportive and rewarding work environment for our team.

We do not just say our core values – we live them!

Collaboration | Own It | Mindful | Efficient | Thirst for Learning

Why Choose Superior Restoration?

• Medical Insurance, Dental, & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Holiday Pay
• Company-Issued Assets for Success
• Professional Workwear – Look & Feel Your Best

Compensation & Schedule

• $28.00 - $31.00/hr. (Full-Time, Monday-Friday)
• Competitive Pay Based on Skills & Experience
• OT & Bonus Opportunities Available

What You’ll Do:

• Perform water and fire restoration tasks, including demolition (removing drywall, insulation, carpet, and flooring), structural drying, mold remediation, soot and smoke damage cleaning, deodorization, and content pack-outs.
• Assess damage and create a restoration plan, determining the best action for water extraction, drying, and repair.
• Respond quickly to emergency restoration claims, ensuring timely mitigation to prevent further property damage.
• Set up and operate specialized equipment such as moisture meters, air movers, dehumidifiers, extractors, and thermal imaging cameras, to effectively restore properties.
• Perform structural drying and decontamination, identifying hidden moisture pockets to prevent mold growth and secondary damage.
• Clean and restore affected areas, including furniture, flooring, walls, and personal belongings using industry-standard techniques and solutions.
• Use company software to document work by taking detailed photos, writing notes, and completing reports on each job site.
• Work closely with clients, insurance adjusters, and team members to provide updates, answer questions, and ensure customer satisfaction throughout the restoration process.
• Maintain excellent communication with clients, team members, and management to ensure seamless project execution.
• Ensure job sites remain clean and safe, following company and industry safety protocols at all times.
• Participate in on-call rotations, responding to after-hours emergencies as needed.
• Assist in training and mentoring junior technicians, ensuring a high standard of work across the team.

What We're Looking For:

• Customer-Focused & Team-Oriented
• Reliable & Dependable
• Problem-Solver with Strategic Thinking
• Strong Communication & Integrity
• Physically Capable of pushing, pulling, and lifting up to 50 lbs.

Requirements:

• Valid Driver’s License
• 2+ IICRC Certification(s)
• Availability for On-Call After Hours
• 3+ Years Experience in Water Damage Restoration
• Positive Attitude – A Must!