Water Conservation Outreach & Data Specialist

City of Las Cruces; Las Cruces (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Las Cruces seeks a dedicated administrative assistant to support its Water Conservation Program. You will provide customer service, assist in educating the public, and help implement water conservation measures across the city.

You will analyze data across residential, commercial, and industrial sectors, process rebates, maintain records in Excel, and coordinate outreach events while maintaining high standards of reliability and courtesy.

Qualifications

• High School Diploma or GED required.
• 1 year of experience performing customer service, preferably in a municipal setting.
• Combination of education, experience, and training may be applied per City policy.

Responsibilities

• Provide professional administrative support to implement water conservation measures and educate the City through outreach initiatives.
• Analyze production and water consumption data across customer sectors and maintain reports.
• Monitor utilities applications and notify customers of abnormal water usage; enforce ordinances and process work orders as needed.
• Interact with customers to address inquiries and requests for information on water conservation services and procedures.
• Participate in patrolling to research water waste and violations and report data on rebates using Excel.
• Review and process rebate and incentive applications and maintain related records and reports.

Skills

Customer service

Data analysis

Public relations

Communication

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

The City of Las Cruces seeks a dedicated administrative assistant to support its Water Conservation Program. You will provide customer service, assist in educating the public, and help implement water conservation measures across the city.

You will analyze data across residential, commercial, and industrial sectors, process rebates, maintain records in Excel, and coordinate outreach events while maintaining high standards of reliability and courtesy.