Water and Wastewater Supervisor

American Water Works Service Company, Inc.; Washington (NJ); On-site; USD 71,000 - 118,000; Full time

Job summary

American Water Works Service Company, Inc. seeks a Superintendent, Operations in New Jersey to oversee day-to-day facilities and personnel in water and wastewater operations. The role emphasizes safety, regulatory compliance and operational excellence.

The incumbent will plan regional construction and maintenance within budget, interface with regulators, and contribute to budgets and business plans. A Bachelor’s degree, 3 years of management experience, and NJDEP licenses are required.

Qualifications

• Bachelor’s degree in operations or related field.
• 3+ years managing operational areas and teams.
• NJDEP Water Treatment T3 and W2 licenses (or higher) are required.

Responsibilities

• Direct day-to-day management of facilities and personnel in water/wastewater operations.
• Plan regional construction, operations, and maintenance within budget constraints.
• Lead standards, policies, and plans to improve efficiency and profitability.
• Interface with regulatory entities and represent the company in regulatory proceedings.
• Provide analysis for reports, budgets, and business plans.

Skills

Water regulations

Operational leadership

Policy knowledge

Education

Bachelor’s degree in operations

NJDEP Water Treatment T3/W2 licenses

Job description

Requisition ID: 110149

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , X and Instagram .

Position Information

Salary Range: $70,690/annually- $118,100/annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

As the Superintendent, Operations, you will direct the day-to-day management, development and operations of the facilities and personnel of the Company engaged in the functional area of water and/or wastewater operations.

Key Accountabilities

• Assists in planning regional construction, operations, and maintenance within established budget limitations. (10%)
• Lead the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)
• Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)
• Controls materials through the preparation and recommendation of economical and efficient programs to meet cost effective solutions to meet customers’ expectations and technical requirements and to encourage
  best practice and innovation throughout all operational areas. (10%)
• Involved in establishing and managing personal relationships and rapports with political, civic and key stakeholders within area of responsibility.
• Could interface with regulatory entities and represent company positions at regulatory proceedings and hearings. (10%)
• Execute effective reporting processes.
• Provide analysis and support to manager with information required for various reports, budgets, and business plans. (10%)
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Supports manger to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and
  deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Work collaboratively with other functional leads to mitigate business risks.
• Involved in establishing and managing personal relationships and rapports with political, civic and key stakeholders within area of responsibility.
• Could interface with regulatory entities and represent company positions at regulatory proceedings and hearings. (40%)

Knowledge/Skills

• Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business.
• Knowledge of company policies and procedures and management theories, practices, and trends.
• Expert knowledge of process and operational areas.

Experience/Education

• Bachelor’s degree in operational discipline, management, or related technical discipline or equivalent experience.
• Three (3) years managing operational areas and operating units, and managing and meeting performance targets.
• NJDEP Water Treatment T3 and W2 licenses required, would consider T2 and W1 licenses

Travel Requirements

• Local and regional travel
• Valid state driver's license required

Work Schedule

• Full-time, on-site
• Monday-Friday, 7:30am-4pm
• On call responsibility

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.