Water and Navigation Permitting Specialist 1

Pinellas County Government; Clearwater (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Florida Retirement System (FRS) with 1

Deferred compensation programs

Wellness centers

Job summary

Pinellas County Government seeks a Water and Navigation Permitting Specialist 1 to support the Water and Navigation Section in the Public Works Division. You will handle intake of dock, dredge, and fill permit applications, respond to citizen and contractor inquiries, and ensure records are complete.

You will input data into Accela, verify fees, issue invoices, collect payments, and maintain licensing/insurance records for contractors. Strong customer service and data accuracy are essential.

Qualifications

• Education: degree in business, public administration, finance, information technology, or a related field.
• Experience: one year as lead worker, trainer, or supervisor in programs within assigned responsibility; four years total as described, or applicable combinations.
• Additional requirements: ability to work in various schedules including emergencies.

Responsibilities

• Provide superior customer service to property owners and contractors regarding Water and Navigation permit requirements and application status via multiple media.
• Input, verify, and update permit data in the Accela database.
• Verify and assess fees, create invoices, and collect related permitting fees.
• Process approved plans for issuance and ensure all fees and requirements are met.
• Verify and maintain records of contractors’ licensing and insurance requirements.
• Assist management with public records requests.

Skills

Critical thinking

Problem-solving

Customer service

Microsoft Office

Teamwork

Communication

Education

Bachelor’s degree in business/public administration/finance/IT

Tools

Accela

Microsoft Outlook

Microsoft Word

Excel

Adobe Acrobat Pro

Microsoft Teams

Job description

Water and Navigation Permitting Specialist 1

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

The Pinellas County Public Works Division of Environmental Management is a dedicated group of professionals whose mission is to protect the County’s natural resources through assessment, compliance, outreach, and sound management.

The position will perform advanced administrative and technical work in support of the Water and Navigation Section by ensuring service delivery in the intake of dock, dredge and fill permit applications including answering citizen and contractor requests, ensuring record completeness, determining permit/project type and invoicing and receiving fee payments.

Why Join the Team?

• Impact: Make a difference in your community by supporting responsible water and navigation activities.
• Communication: Work with a variety of projects and stakeholders, from citizens and contractors to internal County teams.
• Expertise: Build specialized knowledge in water, navigation, and environmental permitting.
• Problem-Solving: Put your critical thinking and problem-solving skills to work while helping customers navigate the permitting process.

What Would You Do?

• Provide superior customer service to property owners and contractors concerning Water and Navigation permits requirements and application status through various media types;
• Inputs, verifies and updates permit application data in the Accela permitting database;
• Verifies and assesses fees, creates invoices, and collects fees relating to permitting within Water and Navigation;
• Processes approved plans for issuance and issues permitted plans once all required fees are collected and associated requirements are met;
• Verifies and maintains records of contractors' licensing and insurance requirements;
• Assists management with responding to and completing public records requests;

What Do You Need To Have?

Education: degree in business, public administration, finance, information technology, or a related field

Experience: experience assessing, planning, developing, and conducting programs in the assigned programs or field of responsibility that includes one (1) year of experience as lead worker, trainer, or supervisor

• Four (4) years as described above or
• An Associate's degree as described above and two (2) years of experience as described above; or
• A Bachelor's degree as described above and six (6) months of experience in a related field as lead worker, trainer, or supervisor; or
• An equivalent combination of education, training and/or experience.

Additional Requirements:

• This position is required to work a variety of work schedules including mandatory work periods in special, emergency, and/or disaster situations.

Highly Desirable

• Strong critical thinking and problem-solving skills, with the ability to analyze information, identify solutions, and make sound decisions.
• Experience with Accela or similar permitting database;
• Advanced skills in the use of Microsoft Outlook, Word and Excel as well as Adobe Acrobat Professional for editing or creating documents or forms;
• Experience with Microsoft Teams.

Knowledge, Skills and Abilities

• Knowledge of the Water and Navigation Regulations and policies;
• Knowledge of the business English, spelling, and arithmetic standards;
• Knowledge of and ability to use Microsoft applications including Outlook, Teams, Excel, Word and PowerPoint;
• Knowledge of and ability to use Adobe Acrobat Professional version;
• Knowledge of and ability to use database systems;
• Knowledge of in-depth departmental processes/programs, personnel functions, practices, policies and procedures;
• Knowledge of the principles and practices of cashier functions;
• Skill in planning, developing, evaluating, and implementing policies and procedures;
• Ability to make decisions in accordance with laws, regulations, or policy and apply these to work problems;
• Ability to communicate effectively in verbal, written, graphic and visual form;

Our benefits rank among the top in the area!

• Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
• We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!

Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.