Water and Fire Restoration Suepervisor/LeadTechnician

PuroClean of Central Denver; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental insurance

Paid time off

Vision insurance

Flexible schedule

Professional development assistance

Job summary

A leading restoration company in Pittsburgh is seeking a Mitigation Technician to join our team. The ideal candidate will have great customer service and communication skills, focusing on delivering exceptional service. Responsibilities include emergency response, documentation, and ensuring client satisfaction. This is a full-time hourly position, and successful technicians can earn upwards of $40k-$60k annually. Competitive benefits are included.

Qualifications

• Great at customer service and communication.
• Reliable, punctual, and respectful.
• Ability to work in a team and take charge.

Responsibilities

• Daily documentation of communication and work performed.
• Building trust with customers and explaining processes.
• Responding to 24/7 emergency requests.
• Working closely with production teams and ensuring satisfaction.

Skills

Customer service

Communication skills

Problem-solving

Team player

Job description

Benefits:

• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

PUROCLEAN OF PITTSBURGH is in search of our next team member! We are adding a MITIGATION TECHNICIAN to our ever-growing family. PuroClean maintains a high-performance culture and family-oriented culture.

Can you provide exceptional customer service, show genuine care and compassion, and have great communication and documentation skills? Then, this job is perfect for you!!

We are growing at a very fast pace, so we are almost always hiring. Now, we need a key employee to join our team so we can continue to help new customers and clients!

Responsibilities:

• Daily documentation of any type of communication, work performed, via photos and written through our software to staff and insurance carriers.
• Ability to gain customers' trust and get the work signed by explaining our process, managing and answering all customer's questions.
• 24/7 Emergency response at customers requests performing necessary tasks.
• Work closely with the production team, office staff and supervisors.
• Ensure client satisfaction. Always have the yes ma’am attitude we can help you with that.
• Maintaining an orderly and organized work area
• Job management.
• Executing high-quality service with a focus on customer satisfaction
• Drying and Fire Mitigation, mold remediation
• Demolition, Debris removal

Our ideal team member:

• Great at customer service
• Great communication Skills
• Positive mindset
• Team Player
• Reliable and punctual
• Respectful
• Great problem solver
• Clean, orderly appearance
• Polite and comfortable speaking to customers
• A take-charge attitude

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

This is an hourly wage position. Successful RESTORATION TECHNICIANS can make upwards of 40-60 K annually.

If this appeals to you, we want to hear from you! Please submit your application and resume for immediate consideration. We plan to hire this team member in the next 7 to 10 days!