Water Restoration Technician

PuroClean of Appleton; Appleton (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid Training for Career Advancement

Competitive salary

Health insurance

Job summary

PuroClean of Appleton is looking for dedicated project technicians to join our team. In this role, you will assist in restoration services for both residential and commercial properties, focusing on providing top-notch customer service. You’ll be instrumental in maintaining customer satisfaction while following our production guidelines.

The ideal candidate is someone who takes pride in their work, is willing to learn and grow, and can handle physical tasks. This position not only supports the community but also offers career advancement opportunities within a supportive environment.

Qualifications

• Willingness for continued learning and growth.
• Attention to details in organization, cleanliness, and care for facility.
• Ability to lift at least 50 lbs.

Responsibilities

• Manage Customer Satisfaction and represent the brand.
• Perform all aspects of production processes effectively.
• Maintain vehicles and equipment organization.

Skills

Attention to details

Multitasking

Customer satisfaction management

Job description

Benefits

• Competitive salary
• Dental insurance
• Free uniforms
• Health insuranceTraining & development
• Vision insurance

Perks

• Online Mobile Courses
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• Managing Customer Satisfaction and representing the brand
• Effectively perform all aspects of the production processes
• Regular Vehicle and equipment maintenance and organization
• Working with your direct supervisor to ensure team is unified and efficient
• Following all uniform and policy guidelines in line with the Brand Identity Guide
• Always leaving jobsites with a clean and orderly appearance
• Developing production expertise through providing services
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications

• Willingness for continued learning and growth
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time