Watchmaker – Luxury Fine Jewelry Store

Bailey's Fine Jewelry; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation based on experience

Well-equipped in-house Watch Studio

Supportive, family-oriented work culture

Discerning clients

Luxury retail environment

Job summary

A family-owned luxury jewelry store in North Carolina is seeking an experienced Watchmaker for their in-house Watch Studio. The position involves diagnosing, servicing, and repairing high-end mechanical and quartz timepieces. Ideal candidates should have professional experience with luxury timepieces, exceptional craftsmanship, and the ability to work independently. Competitive compensation and a supportive work culture are offered, making it a premier opportunity for horology enthusiasts.

Qualifications

• Proven professional experience servicing and repairing luxury timepieces.
• Demonstrated expertise in mechanical and automatic movement repair.
• Experience working in a luxury retail or watch studio environment.
• Strong understanding of precision tools, timing machines, and diagnostic equipment.
• Exceptional attention to detail and craftsmanship.
• Ability to work independently while maintaining efficiency and accuracy.

Responsibilities

• Complete diagnostics, overhauls, repairs, and restorations on luxury timepieces.
• Maintain meticulous service records and documentation.
• Ensure all work meets quality and excellence standards.
• Perform case and bracelet refinishing to luxury standards.
• Conduct pressure testing and water resistance checks.
• Maintain meticulous service records and documentation.
• Communicate repair timelines and needs clearly with management.
• Ensure all work meets our store’s quality and excellence standards.

Skills

Luxury timepiece servicing

Mechanical movement repair

Detail-oriented craftsmanship

Timepiece diagnostics

Attention to detail

Education

Watchmaking certification (WOSTEP, SAWTA, or equivalent)

Tools

Precision tools

Timing machines

Diagnostic equipment

Job description

Full-Time | In-House Watch Studio | Family-Owned Business

We are a family-owned luxury fine jewelry store with a long-standing commitment to craftsmanship, integrity, and exceptional customer experience. We are seeking an experienced Watchmaker to join our in-house Watch Studio and uphold the highest standards in servicing and repairing luxury timepieces. This is a rare opportunity to work in a refined, relationship-driven environment where quality always comes first.

Position Overview

The Watchmaker will be responsible for diagnosing, servicing, repairing, and maintaining high-end mechanical and quartz timepieces. The ideal candidate is highly skilled, detail-oriented, and experienced in servicing luxury watch brands to manufacturer-level standards.

Key Responsibilities

• Complete diagnostics, overhauls, repairs, and restorations on luxury timepieces
• Service mechanical (automatic & manual) and quartz movements
• Providing estimates for service work
• Perform case and bracelet refinishing to luxury standards
• Conduct pressure testing and water resistance checks
• Maintain meticulous service records and documentation
• Communicate repair timelines and needs clearly with management
• Ensure all work meets our store’s quality and excellence standards

Required Qualifications

• Proven professional experience servicing and repairing luxury timepieces
• Demonstrated expertise in mechanical and automatic movement repair
• Experience working in a luxury retail, independent watch studio, or authorized service environment
• Strong understanding of precision tools, timing machines, and diagnostic equipment
• Exceptional attention to detail and craftsmanship
• Ability to work independently while maintaining efficiency and accuracy

Preferred Qualifications

• Watchmaking certification (WOSTEP, SAWTA, or equivalent)
• Experience servicing Swiss luxury brands

Refinishing And Restoration Experience

Strong organizational skills and professional communication

What We Offer

• Competitive compensation based on experience
• A well-equipped in-house Watch Studio
• A supportive, family-oriented work culture
• The opportunity to work with discerning clients and exceptional timepieces
• A stable, respected luxury retail environment

If you are passionate about horology and take pride in delivering precision craftsmanship, we would love to speak with you.