Watch Repair Technician

REEDS Jewelers, Inc.; Wilmington (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401k

Merchandise discounts

Career growth

Drug-free workplace

Job summary

REEDS Jewelers, Inc. in Wilmington, NC is seeking an entry-level Watchmaker Technician to offload routine tasks from senior watchmakers and start a structured path to becoming fully certified.

Under direct mentorship you will master basic horology skills, improve service throughput, and pursue apprenticeship training in mechanical movements, hairspring handling, and micromechanics. Join a team committed to craftsmanship and career growth.

Qualifications

• No prior watchmaking experience required; fine mechanics is a plus.
• Excellent manual dexterity and steady hands.
• High School Diploma or equivalent required.

Responsibilities

• Routine Servicing: Perform low-complexity tasks like battery replacements and gasket renewals.
• Exterior Work: Bracelets sizing, strap replacements, spring bar fixes, ultrasonic cleaning.
• Quality Assurance: Water-resistance tests and accuracy checks on repairs.
• Logistics & Support: Manage incoming short jobs, organize bench, catalog spare parts.
• Apprenticeship Training: Hands-on mentorship covering movements, hairspring, micromechanics.

Skills

Manual dexterity

Steady hands

Loupe work

Patience

Education

High School Diploma

Job description

This entry-level role offloads immediate, high-volume routine tasks, such as Tag Heuer Basic Service, Tag Overhaul and MRE’s, from senior watchmakers while establishing a structured pathway to become a fully certified Watchmaker. Under direct mentorship, the technician will master basic horological skills, scale service throughput, and build a long-term technical career within the company.

Key Responsibilities

• Routine Servicing: Perform immediate, low-complexity tasks including battery replacements, quartz diagnostics, and gasket renewals.
• Exterior Work: Handle bracelet sizing, strap replacements, spring bar fixes, and ultrasonic case cleaning.
• Quality Assurance: Execute water-resistance pressure tests and monitor multi-position timekeeping accuracy for completed repairs.
• Logistics & Support: Manage incoming short jobs, clean and organize bench workstations, and order and catalog incoming spare parts.
• Apprenticeship Training: Participate actively in hands‑on mentorship modules covering mechanical movements, hairspring manipulation, and micromechanics.

Qualifications

• Experience: No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed assembly is a plus.
• Skills: Exceptional manual dexterity, steady hands, and comfort working under a loupe or microscope for extended periods.
• Traits: Intense focus, patience, strong organizational skills, and a passionate desire to learn the trade of horology.
• Education: High School Diploma or equivalent.

If you're a highly skilled artisan, we want you to join our team and support our well‑rounded customer experience by sharing your expertise with onsite skills.

We look forward to seeing your application!

REEDS Jewelers offers a comprehensive compensation program that includes health, dental, life, LTD insurance, 401k, merchandise discounts, career growth and a drug‑free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug‑free environment.