Watch Officer (Night Shift)

Merck & Co.; Rahway (NJ); On-site; USD 96,000 - 151,000; Full time

Job summary

Merck & Co., Inc. in Rahway, NJ is seeking a Night Shift Watch Officer for its Resiliency Center. You will maintain real-time situational awareness, triage incidents, and coordinate crisis response during peak global hours.

This role interfaces with leadership, cross-functional partners, and AI-enabled platforms to safeguard people, assets, and operations. The candidate will bring GSOC experience, strong analytical and communication skills, and a track record of rapid decision making under

Qualifications

• Bachelor's degree required.
• At least 3 years of experience in GSOC or similar fast-paced monitoring environment.
• Experience using situational awareness and threat intelligence platforms.

Responsibilities

• Monitor real-time global events and identify risks.
• Perform initial triage, impact assessment, and escalation of incidents.
• Draft incident reports and security advisories for stakeholders.
• Serve as primary contact for employee assistance during night shifts.
• Coordinate handovers with Day Shift for continuity.
• Contribute to watch desk workflow improvements and new tech adoption.
• Perform additional duties as required.

Skills

Alarm Management

Analytical Thinking

Crisis Management

Incident Reporting

Decision Making

Real Time Monitoring

Security Operations

Communication Skills

Education

Bachelor's degree

Tools

Threat intelligence platforms

Job description

Job Description

Job Description Summary

The Night Shift Watch Officer is a critical frontline role within our Company's Resiliency Center, responsible for maintaining real-time situational awareness and threat monitoring during peak global business hours. Reporting to the Director of Watch Desk Operations, this role serves as the lead tactical interface for incident triage, information coordination, and crisis escalation. The successful candidate will thrive in a dynamic, high-visibility environment, utilizing advanced technology platforms and AI-driven tools to protect our Company's people, operations, and assets while collaborating actively with cross-functional business partners.

Job Description and Responsibilities

Primary activities include, but are not limited to:

• Conduct continuous real-time monitoring of global events, utilizing integrated threat intelligence and situational awareness platforms to identify potential risks to our Company.
• Perform initial triage, impact assessment, and rapid escalation of emerging incidents, ensuring timely and accurate information flow to leadership and relevant business units.
• Draft and disseminate clear, concise incident reports, travel security advisories, and daily intelligence summaries for enterprise stakeholders.
• Act as the primary point of contact for employee assistance and travel risk inquiries during nighttime operations, providing immediate guidance and support.
• Coordinate seamlessly with the Day Shift team during shift handovers to ensure total continuity of operations and situational awareness.
• Assist in the continuous improvement of watch desk workflows, including the testing and adoption of new technological platforms and AI-assisted operational procedures.
• Perform other duties as assigned or as required based on the evolving needs of our Company.

Required Qualifications

• Bachelor's degree required.
• At least 3 years of experience in a Global Security Operations Center (GSOC), intelligence watch floor, emergency dispatch, or similar fast-paced monitoring environment.
• Experience using situational awareness and threat intelligence platforms.

Preferred Qualifications

• Experience in a corporate security environment.
• Familiarity with mass notification and crisis management systems.
• Prior military or law enforcement experience in an operational role.

Skills & Competencies

• Strong analytical capability, with the ability to rapidly synthesize multiple streams of information into clear, actionable assessments.
• Exceptional written and verbal communication skills.
• Demonstrated ability to remain composed and make sound, rapid decisions under pressure.
• Collaborative team player with a strong focus on customer service.

Physical & Operational Requirements

• Must be able to work a fixed night shift schedule, potentially including weekends and holidays.
• Must be flexible and able to work a-12-hour rotating night shift schedule; specific shift hours, durations, and rotations are subject to change based on company operational tempo and business needs.
• Able to travel locally or regionally as required.

Required Skills:

Alarm Management, Alarm Management, Alarm Monitoring, Analytical Thinking, Business Continuity Management (BCM), Business Continuity Planning (BCP), Confidentiality, Counterintelligence Investigations, Crisis Management, Database Management, Decision Making, Emergency Notification Systems, Event Monitoring, Executive Protection, Forensic Investigations, Incident Analysis, Incident Management, Incident Reporting, Incident Response, Physical Security, Project Risk Assessments, Real Estate Management, Real Time Monitoring, Risk Intelligence, Safety Reporting {+ 9 more}

US and Puerto Rico Residents Only:

We are committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is $96,200.00 - $151,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

3rd - Night

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

09/8/2026

Requisition ID:

R416341

Search Firm Representatives Please Read Carefully-

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.