Washburn Branch Manager

Sage Credit Union; Klamath Falls (OR); On-site; USD 52,000 - 77,000; Full time

Job summary

Sage Credit Union in Oregon is seeking a values-driven Branch Manager for the Washburn Branch to lead daily operations, grow deposits and loans, and deliver a superior member experience.

You will develop a high-performing team, foster community partnerships, ensure AML/BSA compliance, and maintain a secure, customer-focused environment. A Bachelor's degree and 5–10 years in financial services are preferred.

Qualifications

• 5–10 years of financial services or related experience required.
• Bachelor’s degree or comparable professional training.
• Proven ability to train, motivate, and influence a team.
• Strong communication and decision-making skills.

Responsibilities

• Drive branch financial performance and deposit/loan growth with proactive leadership.
• Lead and develop branch team through training and coaching.
• Foster outside sales, business development, and community relationships.
• Ensure AML, BSA, OFAC compliance and risk controls.
• Maintain branch security and a professional, customer-focused environment.

Skills

Leadership

People development

Analytical thinking

Communication skills

Computer skills

Education

Bachelor’s degree or equivalent professional training

Job description

Sage Credit Union is looking for a values driven, inspirational and engaged servant leader to join our team today and become the future Branch Manager at our Washburn Branch.Our Branch Manager will promote Sage Credit Union's Mission "To provide our members and communities with the opportunity to prosper."Through exemplary leadership, and daily efforts to live our Sage Core Values, our Branch Managers equip and develop their team. consistently achieve a superior member experience and provide optimal products and services to meet each member's unique financial needs. Taking exceptional care of our team and members ultimately results in ensuring our branches meet, and exceed, risk management, operational, sales/service and deposit/loan growth objectives.Who We Are...At Sage Credit Union our members don’t just open accounts. They become a part of something bigger. Sage CU is a not-for-profit financial cooperative, and we exist to bring value to our members and communities. Our team members have roots here and we care deeply about the people we work with. We believe in the kind of service that only happens at a local institution where everyone matters – team members, members, community and stakeholders alike!We listen to understand. We think with creativity. We act with integrity. We deliver quality products and services to help our members (personal and business) explore their possibilities and help make dreams come true.Essential Job FunctionsDrive branch financial performance, consumer/business deposit and loan growth; and member satisfaction through proactive and engaged leadership, performance management.Manage interaction with key influencers, and impactful community organizations, that you and/or others within Sage develop relationships with, or that Sage should actively support, and coordinate the development of these relationships and partnershipsOwn primary responsibility for outside Sales, Business Development and Relationship Management with both consumer and business membersLead each team member to achieve their fullest potential through consistent growth and development conversations and trainingInitiate member business/consumer relationships, coordinating with Business Services, Lending Services and Mortgage Services to promote deposit, and loan growth.Monitor branch production results for deposit account and loan growth. Continually reviews processes and work demands for maximum efficiency. Communicates with team members and appropriate departments on requests and changesEnsure branch Risk Management procedures and practices are current and are effectively ensuring compliance with AML, BSA, OFAC and all government regulations.Back up branch team when necessary to ensure members financial requests are completed in a satisfactory time frameMaintain a professional and courteous demeanor with all people, including fellow employees, members, management, staff, board members and outside vendorsCooperate with other department personnel to ensure a “team effort” for prompt and effective member serviceMaintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments, changes, opportunities and other important information within area of responsibilityPromote the credit union mission and maintain current knowledge of all Credit Unions products, services, policies and proceduresMonitors branch security procedures and ensure appropriate steps are taken to ensure the safety of their team and membersEnsures all information and transactions regarding Credit Union members are kept confidentialMaintain the security of the work area and ensure that it presents an organized and neat appearanceParticipate in continuing education as approved by supervisorReport to work on time and as scheduledAttend department, management, project, and enterprise meetings and actively contributeCommunity Involvement with other not-for-profit service clubs and organizationsThese duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.Education and Experience5-10 years of financial services or related experience preferredA Bachelor’s degree or comparable professional trainingAbility to train, motivate, and influence people as part of a teamKnowledge, Skills, and AbilitiesStrong ability to successfully work under a growth goal and incentive environment to meet branch objectivesStrong analytical, decision making skills, making recommendations, solving complex problemsSuperior written and verbal communication skills are requiredExcellent computer skillsPhysical ConsiderationsA significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) is necessary.Ability to lift and/or carry up to 25 pounds.Stooping; kneeling; crouching; and reaching below, at, and over shoulder level required.Sitting – 80%; standing and walking - 20%.Hearing, visual, and verbal ability required.Sage Credit Union is an Equal Opportunity Employer.The good faith hourly salary range for this position is $52,000yr - $77,000yr. This range is an estimate, based on potential employee qualifications, including bonafide factors, operational needs, and the finalized job description. The hourly salary may vary above or below the stated amounts, as permitted by applicable law.