Hands-On Service & Member Experience Associate

Whistle Express Car Wash; Little Creek (DE); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Whistle Express Car Wash is seeking an enthusiastic Associate to start your career in a fast-paced car wash environment. You will guide guests through the wash experience, help manage memberships, and ensure the site runs smoothly in outdoor conditions.

No prior experience is required; a 60‑day structured certification program will set you up from day one. This role involves physical activity, teamwork, and delivering a positive guest experience across wash, convenience, and service areas.

Formación

• You will provide excellent customer service with a friendly, professional attitude.
• You will support sales and membership growth through consistent processes and knowledgeable guidance.
• You will assist with member sign-ups, changes, and account management.

Responsabilidades

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks.

Conocimientos

Customer service

Sales support

Account management

Team player

Descripción del empleo

Whistle Express Car Wash is seeking an enthusiastic Associate to start your career in a fast-paced car wash environment. You will guide guests through the wash experience, help manage memberships, and ensure the site runs smoothly in outdoor conditions.

No prior experience is required; a 60‑day structured certification program will set you up from day one. This role involves physical activity, teamwork, and delivering a positive guest experience across wash, convenience, and service areas.