Warrenton Server

Silver Branch Brewing Co.; Warrenton (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Silver Branch Brewing Company in Warrenton, VA is seeking a friendly, guest-focused Server to deliver warm hospitality and help guests feel welcome from the moment they arrive. You will learn our beer offerings, assist with a fast-paced service, work with a team, and handle POS systems while maintaining a neat appearance.

Nights and weekends availability is a plus. A passion for beer and customer service, plus willingness to learn and follow safety protocols, will help you thrive with our

Qualifications

• Friendly and fun to be around with a strong work ethic.
• Capable of learning and implementing new service-based technology.
• Corporate service industry experience is a plus.
• TIPS, TAM, SERV Safe, or other alcohol safety certifications are beneficial.
• Must have passed the Certified Beer Server Cicerone Exam, or must pass within twelve weeks of hire.
• Available to work a variety of hours including nights and weekends.
• Maintain neat and professional appearance.
• Professional with excellent customer service skills.

Responsibilities

• Deliver amazing guest experiences with strong knowledge of our offerings and a welcoming, friendly demeanor
• Always help the Manager On Duty greet guests and ensure that all guests feel welcome from the moment they walk in the door
• Consistently find ways to create a better service environment through cleanliness, preparation, and organization
• Properly ID patrons to make sure they are 21 and over and carefully monitor the continued consumption and overall experience of guests visiting Silver Branch
• Proficient in Point-of-Sale software and able to identify / troubleshoot potential issues
• Responsible for knowing our beer, wine, cocktails and food menu selections and capable of providing recommendations based on guest input

Skills

Friendly demeanor

Strong work ethic

Willingness to learn beer knowledge

Excellent customer service

Tools

Point-of-Sale software

Job description

Silver Branch Brewing Company is seeking craft beer lovers looking to provide exceptional hospitality experiences in Warrenton Station, soon to re-open. As a Warrenton Server, you will act as a guest liaison, ensuring we deliver an incredible and welcoming experience for all of our fans. Candidates must have the ability and willingness to learn and share beer knowledge. Servers must be dedicated, passionate and hardworking.

This position is great for individuals looking to work in a fast-paced, fun, and friendly environment within the beer industry. A Server at Silver Branch Brewing Company is the main point of contact for delivering warm, friendly, and hospitable experiences for our fans. Candidates must be attentive, patient, and willing to answer all guest questions to the best of their ability while operating with a team-oriented mindset to help their fellow taproom team members. This role is perfect for individuals focused on anticipating guest needs, capable of multi-tasking, and inclined to work well under pressure while maintaining a friendly disposition. An extensive amount of beer knowledge or willingness to learn about beer and provide thoughtful answers and recommendations to our guests is required. Candidates that are devoted to creating an awesome guest experience and that take pride in their work will thrive in this role.

Server Responsibilities

• Deliver amazing guest experiences with strong knowledge of our offerings and a welcoming, friendly demeanor
• Always help the Manager On Duty greet guests and ensure that all guests feel welcome from the moment they walk in the door
• Consistently find ways to create a better service environment through cleanliness, preparation, and organization
• Properly ID patrons to make sure they are 21 and over and carefully monitor the continued consumption and overall experience of guests visiting Silver Branch
• Proficient in Point-of-Sale software and able to identify / troubleshoot potential issues
• Responsible for knowing our beer, wine, cocktails and food menu selections and capable of providing recommendations based on guest input

Knowledge, Skills & Qualifications

• Friendly and fun to be around with a strong work ethic!
• Capable of learning and implementing new service-based technology
• Corporate service industry experience is a plus
• TIPS, TAM, SERV Safe, or other alcohol safety certifications are beneficial
• Must have passed the Certified Beer Server Cicerone Exam, or must pass within twelve weeks of hire
• Available to work a variety of hours including nights and weekends
• Maintain neat and professional appearance
• Professional with excellent customer service skills

Physical Requirements

• Must be able to stand and/or walk for long periods of time
• Must be able to lift 50 lbs. and be able to bend, reach, squat to clean