Rockville Server

Silver Branch Brewing Co.

Derwood (MD)

On-site

USD 20,664 - 27,552

Part time

14 days+

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Job summary

A local craft brewery in Maryland is seeking a Server to provide exceptional hospitality in their taproom. The ideal candidate will have a passion for craft beer, a friendly demeanor, and the ability to multitask in a fast-paced environment. Responsibilities include ensuring a welcoming experience for guests, delivering knowledgeable service regarding offerings, and maintaining cleanliness in the service area. Applicants should be able to work various hours, including weekends, and have or be willing to attain relevant certifications.

Qualifications

Friendly and fun demeanor with a strong work ethic.
Corporate service industry experience is a plus.
Available to work a variety of hours including weekends.

Responsibilities

Deliver amazing guest experiences with strong knowledge of offerings.
Help greet guests and ensure they feel welcome.
Monitor the consumption of guests to ensure safety.

Skills

Customer service skills

Knowledge of beer

Teamwork

Multi-tasking

Education

TIPS, TAM, Servsafe or other alcohol safety certifications

Certified Beer Server Cicerone Exam

Tools

Point-of-Sale software

Job description

Silver Branch Brewing Company is seeking craft beer lovers looking to provide exceptional hospitality experiences in our new taproom in Rockville. As a Server in Rockville you’ll be the guest liaison ensuring that we deliver an incredible, welcoming guest experience for all of our fans. Candidates must have the ability and willingness to learn and share beer knowledge. Servers must be dedicated, passionate and hardworking.

Server Job Description

This position is great for individuals looking to work in a fast-paced, fun, and friendly environment within the beer industry. A Server at Silver Branch Brewing Company is the main point of contact for delivering warm, friendly, and hospitable experiences for our fans. Candidates must be attentive, patient, and willing to answer all guest questions to the best of their ability while operating with a team-oriented mindset to help their fellow taproom team members. This role is perfect for individuals focused on anticipating guest needs, capable of multi-tasking, and inclined to work well under pressure while maintaining a friendly disposition. An extensive amount of beer knowledge or willingness to learn about beer and provide thoughtful answers and recommendations to our guests is required. Candidates that are devoted to creating an awesome guest experience and that take pride in their work will thrive in this role.

Server Responsibilities

Deliver amazing guest experiences with strong knowledge of our offerings and a welcoming, friendly demeanor
Always help the Manager On Duty greet guests and ensure that all guests feel welcome from the moment they walk in the door
Consistently find ways to create a better service environment through cleanliness, preparation, and organization
Properly ID patrons to make sure they are 21 and over and carefully monitor the continued consumption and overall experience of guests visiting Silver Branch
Proficient in Point-of-Sale software and able to identify / troubleshoot potential issues
Responsible for knowing our beer, wine, cocktails and food menu selections and capable of providing recommendations based on guest input

Knowledge, Skills & Qualifications

Friendly and fun to be around with a strong work ethic!
Capable of learning and implementing new service-based technology
Corporate service industry experience is a plus
TIPS, TAM, Servsafe, or other alcohol safety certifications are beneficial
Must have passed the Certified Beer Server Cicerone Exam, or must pass within eight weeks of hire
Available to work a variety of hours including weekends
Have own individual style, but maintain neat and professional appearance
Professional with excellent customer service skills

Physical Requirements