Warranty Specialist

MTI Distributing, Inc.; Brooklyn Center (MN); Vor Ort; USD 48.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Profit Sharing Program

Health Savings Account (HSA)

Paid Time Off (PTO)

Tuition Reimbursement

Employee Wellness Programs

Zusammenfassung

MTI Distributing, Inc. is seeking a detail-oriented Warranty & Finance Support Specialist to support warranty administration, cash application, payroll support, and sales commissions.

You will collaborate with Service, Finance, HR, and vendor partners to ensure timely claims, accurate reimbursements, and solid financial recordkeeping. This onsite role offers daytime hours, a collaborative environment across multiple business functions, and opportunities to contribute to process improvements.

Qualifikationen

• High school diploma or GED required; Associate's degree in Business, Accounting, or Finance preferred.
• 1+ years of admin, accounting, finance, customer support, or warranty processing experience.
• Experience with ERP systems or accounting software preferred.
• Strong Excel, organizational, and data entry skills.
• Excellent attention to detail, communication, and problem solving.
• Ability to manage multiple priorities in a fast-paced environment.

Aufgaben

• Process and submit warranty claims per manufacturer requirements.
• Review claim documentation with Service Managers and Technicians for accuracy.
• Monitor claim status; follow up on rejected claims and maintain registrations.
• Track open claims, warranty metrics, and reporting.
• Process customer cash applications and support accounts receivable.
• Assist with payroll processing and provide backup support.
• Calculate and process sales commissions on schedule.
• Maintain financial and warranty records and ensure compliance.
• Partner with Service, Finance, and HR to support operations and improvements.
• Communicate with manufacturer reps regarding claims and warranties.

Kenntnisse

ERP systems

Excel

Attention to detail

Multi-tasking

Ausbildung

Associate's degree in Business/Accounting/Finance

High School Diploma or GED

Tools

Accounting software

Jobbeschreibung

MTI is seeking a detail-oriented Warranty & Finance Support Specialist to support warranty administration, cash application processing, payroll support, and sales commission activities. This role works closely with Service, Finance, HR, and manufacturer partners to ensure warranty claims are processed accurately and reimbursements are received on time while supporting key financial and administrative functions.

Key Responsibilities

• Process and submit warranty claims in accordance with manufacturer requirements.
• Review claim documentation and coordinate with Service Managers and Technicians to ensure accuracy and completeness.
• Monitor warranty claim status, follow up on rejected claims, and maintain warranty registrations.
• Track open claims, warranty performance metrics, and reporting.
• Process customer cash applications and support accounts receivable activities.
• Assist with payroll processing and provide backup support as needed.
• Calculate and process sales commissions accurately and on schedule.
• Maintain financial and warranty records, documentation, and compliance standards.
• Partner with Service, Finance, and HR teams to support business operations and process improvements.
• Communicate with manufacturer representatives regarding claims, registrations, and warranty requirements.

Qualifications

• High School Diploma or GED required; Associate's degree in Business, Accounting, or Finance preferred.
• 1+ years of experience in administration, accounting, finance, customer support, or warranty processing.
• Experience with ERP systems, accounting software, or warranty administration preferred.
• Strong Microsoft Excel, organizational, and data entry skills.
• Excellent attention to detail, communication, and problem‑solving abilities.
• Ability to manage multiple priorities in a fast‑paced environment.

Why Join MTI?

• Competitive Compensation
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Profit Sharing Program
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Wellness Programs
• Stable Company with Growth Opportunities
• Collaborative Team Environment

Work Environment

• Monday-Friday, onsite role
• Standard hours: 8:00 AM - 4:30 PM
• Collaborative environment supporting Service, Finance, and HR teams
• Opportunity to learn and grow across multiple business functions

MTI is an Equal Opportunity Employer.